Reviews and Complaints
The worst customer service I have ever experienced
- Lack of accountability
- Incompetent customer service
- Lying about time frame of when the issue was to be resolved
Bad customer service close the Verizon corporate store
Unlimited plan? Stay the *** away from it.
Customer service sucks
Unexpected change in plan.
After several frustrating months of wasted time, I finally received my check and the situation had been resolved.
- Lies and billing practices
- Billing and customer service
- Deceptive sales practices
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Verizon Fios Bad Customer Practices
After leaving Verizon because of bad service and misrepresentations made to me, I went for another carrier. Upon doing so I was sent to collections within one month for leaving and not paying Verizon's one sided contract termination fee which should be investigated by the government.
I was sent two letters in one month from there credit lawyers/company. Remember this is being done to me a lifetime customer with never had a late payment!
I'm disabled and a Veteran and on a fix income so making two final (one usage and contract payoff) payment was difficult for me.However I paid them anyway completely with two months and still the letters came. Verizon SHAME ON YOU!!!
- Liars and thieves
They lied to me
- I like there product line
- Just wish they were honest
Verizon Has Terrible Customer Service
- Zero customer service
Charged for Service I Canceled
Deception - Lies - More Deception - More Lies!!
- Wait times of 30-60 minutes
- Cannot get real person on phone
- Deceptive sales tactics
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