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Cant watch any programs on my so called unlimited plan . Start watching & throttled to death ! Hotspot NOT so hot !
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Anonymous
Charlie Christian

I enjoy Verizon however, their charges are outrageous. When I go over unlimited data I am charged what seems like $15 an hour. Attempting to call Verizon is problematic at bes...

1.1
#1390762
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Verizon - A month wait and no phone

We have been waiting a month for our phones and get all sorts of excuses why we haven’t received them. Their customer service sucks.
#1390143
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DUMP VERIZON!! I have had service for over two years and previously for over 5 years and never missed a bill. Last month when I went to pay my cellphone bill there was a payment of $150 on my account made by an unknown source. So I was not able to pay my bill as there...
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1.7
I didn't like
  • Being told its my fault they messed up my account
  • Poor service when needed the most
  • Lack of communication
#1388914
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Verizon - Account Funds

My husband authorized Verizon to take a $50.00 pmt, and over$900.00 was taken out. This leaves us with $0.00 in our account for 24hrs or more. All they said was we are sorry and it was just a human error. That's a HUGE human error!!!! We have no funds to eat, get gas etc. Saying I am sorry just seems to be a *** way of fixing and issue that was caused by one of your representatives.We have 3 bills that are due today that we will not be able to pay, which will make us late on. (479) 586-4168
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
#1386675
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Was robbed of iPhone, iPad, credit cards and checks. Police report was made. Investigation made re robbery. Instead of. Edison helping me they swindled me Told me about this great promotional plan to get IPad and add it to account. They told me my bill would be $432.00...
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Anonymous
Anonymous

Get another, cheaper phone right away before these crooks ding your credit reports. After that, you can tell them to see you in court.

1.1
#1386597
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It took me 50 minutes to explain to 4 People before they send me into customer service in America. And I completed tell her the same thing all over again. Which landed at one hour and 12 minutes. A person should not have to go through what I just got through with I...
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#1388445
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Verizon sales people at the time of phone purchase also sells HUM (A vehicle "monitoring" attachment) as "free". I verified many times it was free with the salesperson. I received assurances it was free. It is not. There are many complaints online of people having the...
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#1382957
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You destroyed my pictures on your cloud, because you are greedy , incompetent and heartless. Someone needs to stand up to you. I was just interviewed by a major network and soon everyone will know what dirt bags you are. As if the California wild fire incident wasn't...
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Anonymous
Anonymous

The title of your post was all I need to agree with you. The rest of your story is whiny and unnecessary. Print copies of pictures that are precious to you. It is common sense...

1.0
#1380738
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My husband wanted to purchase smart phones because the 3G platform was not going to be in existence any longer, therefore making our basic phones no longer any good. We found a couple of phones for about 168.00 a piece that was affordable to us. Got to the store and...
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I didn't like
  • Being told one thing and being lied to
#1379261
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Had insurance coverage through verison. My iPhone was stolen. Reported the theft immediately to Verison. Customer Service. The told me on August 24th I would have to pay $199 replacement fee. I did not immediately reply because I really did not have funds for...
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#1378707
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