Verizon
Reviews and Complaints
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Verified Reviewer | Coral Springs, FloridaInternet service is tooo long
They never response to my story but I say a spade is a spade. U should not wait that long to get something from a provider they could do better than that they advertise for u to get phone internet etc from them but reality it is the same bull u face to wait for months to get internet service is totally outrageous
User's recommendation: Just look at the prones and coins
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Lees Summit, MissouriCoverage is excellent service and support is nonexistent, actually had to file claim with their insurance sedgwick
User's recommendation: only order router via pickup in person gurantee never used still sealed by manufacturer
To confirm bank withdrawal
Unable to receive text msg from Capitol one on my Verizon Phone. I also do not have a Verizon PIN???
User's recommendation: No follow up or resolution from Verizon....12/18/2023...still waiting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerizon gets 0. Billing issues excuses from CS delays resolving problems. They have included the 94.00 I just paid on 11/1/23 to my next bill. This bill was generated on 10/28/23.
- Terrible company narcissistic
Preferred solution: Price reduction
We still have the same problem with the service cutting out every couple of hours!
Furious customer
The worst customer service: I had people going off on me, hanging up on me, telling me every kind of lies, making me go in circles to get nowhere during daily phone calls of 3 hours and longer, service appointments that were never forwarded to the center where I was supposed to go (Best Buy - they didn't even look at my phone and kicked me out saying there was nothing they could do for me - they didn't even give me anything to prove that I showed at my appointment), different cust serv rep giving me contradicting solutions that never got me anywhere. After 3 weeks (!!!) I finally receive a replacement phone that doesn't work.
You are downright horrible. Give me a working phone and then I am changing company because you are a thieving conniving company with inept and rude people working for you.
22 years of punctual and complete payments to receive this horrible treatment is just unreal. I wish you to end up like Best Buy.
User's recommendation: Stay away and choose a better company
Home internet service
Preferred solution: Deliver product or service ordered
Customer service
I will move to another phone carrier as soon as I can.
User's recommendation: Do not use Verizon. EVER!
Customer service complaint
- No pros for me
- Absolutely no cons
Preferred solution: Price reduction
User's recommendation: Get everything in writing
International package rates
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone
Preferred solution: Phone number back
Verizon turn off my phone
User's recommendation: Verizon never called me I pay my bill
Porting my number
Preferred solution: My number on my I phone 14
Why am I getting billed for a prepaid phone??
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