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We recently changed phone carriers to our local cable company April 2019. We saved a lot per month by switching carriers. We had previously called Verizon to try and renegotiate a better rate and was told no that they couldn't do better and was also told that we did...
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Review
#1536371 Review #1536371 is a subjective opinion of poster.
Service
Verizon Phone Service
Reason of review
Poor customer service
Loss
$2600
Preferred solution
Price reduction

Verizon review in Nashville, Tennessee: Services not rendered after payment

I tried to get services with Verizon agent Victra In Lawrenceburg TN and the excepted my money and services were not rendered. They could not connect me with wireless internet on my device. I contacted them and they said they can not give us our money back. We had to call someone else to get that done. The manager hung up the phone on me. We just want our money back due to services was not rendered. They are very hard to deal with and I am upset the way we have been treated and the situation has been handled. I will never do business with them our recommend them to anyone. The Carters
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Review
#1536355 Review #1536355 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund

Verizon review in Dickinson, North Dakota: Sales Scam, don't fall for it.

Pay a fortune for "Beyond Unlimited",Constantly dropping calls, slow service and endless excuses for their bull $%^&. Tired of paying $200 a month for 10 gig even though they advertise 70.. Throttled after 20 gig.
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Review
#1533873 Review #1533873 is a subjective opinion of poster.
Service
Verizon Phone Plan
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

Verizon review in Hopewell, Virginia: REWARDS

Verizon's REWARD program only rewards Verizon. My 400 points are now lost as the program closes 5/30. This program doesn't generate any good will, added value or good customer service but rather thumbs its nose at Verizon customers. The pricing could be lowered to reflect the true cost of doing business, but it is beholden only to stockholders and management.
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Review
#1530821 Review #1530821 is a subjective opinion of poster.
Product
Verizon Account
2.8
Details
I had an issue with my copper line phone after a severe storm. After 10 days and their finally sending a competent service tech the issue was resolved. Now I received a letter from Verizon telling me that if I don't switch to fiber by 6/17/19 they will be disconnecting...
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Review
#1528248 Review #1528248 is a subjective opinion of poster.
Service
Verizon Home Phone Service
Reason of review
Poor customer service

Verizon review: Raised my bill

1.0
Details
I had verizon on and off in the past, I only have internet with them, when I started with them with just the internet, it was 75 dollars. then "WHOPPING"!! 102 dollars.!!!!!! they keep raising my payments, right now, it's the weekend and can't call. I am on a fixed income, and they just keep raising my payments. I 'm trying to look around to see if there is something cheaper, but nothing so far. if they keep doing this, I won"t be able to afford them anymore. Thanks, Wtf Verizon for nothing!!! Wtf
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Review
#1528150 Review #1528150 is a subjective opinion of poster.
Service
Verizon Internet Service
Pros
  • Getting a small discount for rewards program
Cons
  • Them raising the costs of my bill
Reason of review
Problems with payment
Preferred solution
Price reduction
Tags
  • Verizon Wireless Ripoff

Verizon review in Newark, New Jersey: Terrible customer service

This is one of the worst companies to do any business with unless you are signing up for new or more service. Getting a person on the phone is next to impossible. They disconnect people like crazy. I wanted to cancel a service and after three attempts, I am still not sure that it was taken care of.
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Review
#1527419 Review #1527419 is a subjective opinion of poster.

Verizon review: Internet slow down

Net nutrality is gone from verizon services. Verizon has slowed down my internet service to the point of no service. I cannot access any website because the site crashes everytime. I am canceling my service. Verizon sucks putrid ***
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Review
#1522118 Review #1522118 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
2months ago iwas in the hospital after a strokewhen i finally got out my tv and internet were shut off,after getting the money to turn it back on,i,ve had spotty service with my e mail and now pay pal these sites will not let me log on,ass either my password is wrong...
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Review
#1518720 Review #1518720 is a subjective opinion of poster.
Service
Verizon Internet Service
Cons
  • Bad customer service and being lied to and given false promises
Reason of review
Poor customer service
Preferred solution
Full refund

Verizon review in Buffalo, New York: Too expensive

1.8
Details
I paid Verizon $90/mo for a Landline and Basic Internet monthly. I switched to Spectrum and I pay $35/mo. The Rep said that there was a mistake and asked me "Doesn't that sound too good to be true?" He said that Spectrum was charging $50/mo just for the internet. LYING AND LYING FOR 15 STRAIGT YEARS. I overpaid Verizon $10,000 over 15 years. They take advantage of the elderly, disabled and misinformed and LIED TO CUSTOMERS LIKE ME. I told Verizon I wanted my bill slashed by $40/mo but they said all they could do was give me a deal of $95/mo; $5 more than the current bill!!!! I WANT AS MANY PEOPLE TO KNOW THIS AS POSSIBLE. customer service - there is none. You can never ever talk to a live human being 24/7 every day.
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Review
#1514221 Review #1514221 is a subjective opinion of poster.
Service
Verizon Bundle
Pros
  • Paying online
Reason of review
Poor customer service
Loss
$10
Preferred solution
Price reduction
Tags
  • Grgeliz yahoo com