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Verizon review: Telephone support

I can't understand the Verizon representatives I have to speak to whenever I need something. Plus, they can't understand me. Between the auto operator and the person who fields the call, a simple call becomes a frustrating and time-consuming process. I am really tired of calling India, Philippines, Mexico. Bring these jobs back to the US. Disclaimer: I have profound respect for all people and absolutely nothing against the nations and people mentioned above.
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Review
#1562669 Review #1562669 is a subjective opinion of poster.
Reason of review
Unable to understand tech the last two times I called

Verizon review: No Service for elderly and blind

1.0
Details
Verizon has disconnected service with my parents phone with promises of repairs and service for two and a half weeks now and to call their robot 1-800 number It's a nightmare there's no reply and when you finally reached the service repair center you're given a prompt that due to high column volume errors we cannot take your call now I am sick and tired of Verizon but is there any thing that we can do on Long Island to ban And Sue this monopolizing giant
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Review
#1561249 Review #1561249 is a subjective opinion of poster.

Verizon review: No Access to website

1.8
Details
I have been trying to get into my account to find out if I paid my monthly bill. The automated voice will give me a temp code/ It doesn't work, That is FOUR times now. I finally got onto the website, but I apparently pressed the keys wrong because I know my best friend for over 30 yrs. I have been a Verizon customer for about 30 yrs. Someone please call me 803.530-4307
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Review
#1560989 Review #1560989 is a subjective opinion of poster.
Service
Verizon Customer Care
Pros
  • I loved my phone company
Cons
  • No customer service e-mail
Reason of review
Poor customer service
Preferred solution
have a person get customer service calls
Tags
  • Login
  • cell phone server
  • Lack Of Effort

Verizon review: Try to help me best you can?

5.0
Details
My verizon $50 refill card got lost at my house can you guys add $20 credit on my balance i on the $70 plans what day my plan expired
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Review
#1559930 Review #1559930 is a subjective opinion of poster.
Product
Verizon 50 Dollar Refill Card
1.1
Details
When I came back to Verizon six months ago I cannot believe how much they have changed as this company has became horrible as if it's in a third world country the way they conduct business. I'm about to sign up with someone else because Verizon Wireless literally sucks...
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Review
#1559649 Review #1559649 is a subjective opinion of poster.
It seems all internet and TV services are bad. A few months ago I went with Verizon because of the Tripe Play deal they offered. Bad mistake on my part. Verizon is the absolute worse. The employees the most incompetent and there customer service is horrible and...
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Review
#1556341 Review #1556341 is a subjective opinion of poster.
Service
Verizon Bundle
Reason of review
Poor customer service
Loss
$200
Preferred solution
Get better customer service and more competent employees

Verizon review: Worst service

1.0
Details
I changed verizon fios router to gigabit and they had to change the wiring and the router. Their wifi strength is so weak it doesn't cover even a small area around the router. I called verizon several times but they can't do anything about it but try to sell their wifi extender. They are already charging more than $100/month and ontop of it they want you to pay for the wifi extender! If I have to get the extender, what am I paying that $100/month for? Verizon is a ripoff company and the customer service has gone worst that before!
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Review
#1555952 Review #1555952 is a subjective opinion of poster.
Service
Verizon Internet Service
Cons
  • Customer service
  • Service
Reason of review
Poor customer service

Disapointed with verizon wireless

Bought a new phone and 2 year contract because i wanted hot spot on 6-4-19 as soon as i got home the hot spot wouldnt turn on and says -mobile number not found- after hearing several stories they said it would be fixed by the 9th..well here it is 10 oClock at night on the 8th and still no hot spot. Im so dissatisfied with this company. Im planning on taking phone back and canceling my plan...so agravated
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Review
#1554383 Review #1554383 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
4.0
Details
Went to Verizon Store at 3732 Crenshaw Blvd, LA, CA 90016 on May 15, 2019. Just to ask a question on how to print out my Pictures. The Sales Person Patrick viewed my account and said, "you get a FREE Phone" I am on the family plan 4 phones he told me I needed to pay...
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Review
#1554135 Review #1554135 is a subjective opinion of poster.
Service
Verizon Sales Representative
Reason of review
Pricing issue
Loss
$1
Preferred solution
Full refund
Tags
  • Verizon Poor Customer Service

Verizon review: Not racist but

I was having issues with activating my WiFi and had to call in but when I finally got connected to a rep and I could not understand a word she was saying. I ended up having to trouble shoot the issue myself
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Review
#1548237 Review #1548237 is a subjective opinion of poster.