0 comments
Not resolved

If Verizon can over-charge just 2 million of its over 100 million customers by $40 per month, then it can steal nearly a BILLION dollar each year.Verizon is systematically defrauding many of its customers with a simple 3-step scheme.

1. By a lack of training & information, Verizon frontline customer service reps unintentionally misrepresent material facts. The American consumer knowing that corporate misrepresentation is illegal assumes the erroneous statements made by the Verizon representatives must be true. 2.

Verizon frontline customer service reps are not empowered to correct corporate mistakes. These employees are not given the authority or administrative computer access to quickly resolve mistakes. As a result the compliant process is laborious. 3.

All mistakes benefit Verizon. If a customer is the victim of misrepresented material facts, or the victim of automated over-billing. Verizon attempts to fatigue its customer by its complaint resolution maze. The frustrated customer is obliged to accept a partial reimbursement.

Or, in my case, a free temporary HBO subscription and a short-term price discounted as compensation for being fraudulently moved into a higher priced package.

Where there is evidence, the American Public should demand that both the FCC and FTC to prosecute Verizon employees guilty of fraudulent tactics, as well as, guilty Verizon Executive Team members who conspire to defraud by ignoring and sanctioning the fraudulent actions of those individuals under their authority or investigation.Verizon is currently stealing $40 per month from me, If there are at least 2 millions others American who are losing the equivalent, then shouldn’t the theft of a BILLION each year garner Congressional attention.

Review about: Verizon Fios Bundle.

Review #1005465 is a subjective opinion of a user.

PRODUCT OR SERVICE
Verizon Fios Bundle
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Verizon?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought a new Nokia C3 and a month later wanted to switch to a different cell phone service provider. Consumer Cellular would not unlock my phone! They said it..." Read more
"BAD SIGNAL TOWER ~ #1PL33XC461 Route 206, Tabernacle, NJ 08088 ________________________________________________________ TOWER SIGNAL FACTS: Mid November 2014 ~ Tower signal caused cell phone bars to drop in half… ~ My cell phone bars dropped from 4 to..." Read more
"4 years ago we started with Century Link in Las Vegas. Loved it. Had Prism TV. Loved it as well. Moved to Florida and immediately called Century Link. Found out..." Read more
"At the time of account set up last Fall (Fios triple play with 50/50 Internet) I was offered ~$100 in monthly discounts along with an employer based discount (Connections program)..." Read more
"Sent this letter to Evol, plus posted it through their contact link on their website. Four months later, no response of any kind! Evol Foods, 1845 Range St., Boulder, CO..." Read more
"I ordered two identical items (coffee mug with cat photo), and received one chipped cup. I emailed them and got back a link to a URL where a claim could..." Read more
"I purchased cabinets for my kitchen ~11 years ago. Within the first few months of installation, I began to notice slight crackling on the face of the cabinets, and the..." Read more
"I have bought this product (frozen green beans, Giant brand) numerous times and I make them as a treat for my dog. I know you can sometimes find things other..." Read more