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your service is TERRIBLE anymore. you outsourced so i never understand your customer service reps, you offer a rewards program yet do not give the rewards, watching tv online is ALL commercials...the same commercial reset OVER and OVER again. not worth my money i will...
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1.4
#1024447
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If you are a new customer they may seem so cheap, then after that one year plan, don't look at your bill. I have been with Verizon for 7 years and every year my bill creeps up and up and I try and negotiate with them to keep it at a reasonable and affordable amount per...
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1.6
I liked
  • To have my bill reevaluated and adjusted
#1021559
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Call 30 times a day asking for the owner, who is never available. When I say he's not, that I am the officer manager happy to help....they just hang up. I don't have time for this nonsense.. I am trying to run a business! STOP CALLING! I don't need to write 100 words...
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#1020217
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Short Review for March 08, 2017

#1018309
I am a service connected disabled veteran try to make ends meet off of my monthly disability checks. I paid 160.00 on march 1. It is now March 8. This morning i received a text message and voice mail that unless i pay 160.00 more within 24 hours my service would be suspended. Wow!! As soon as i can pay this phone off i am telling this scam of a "phone carrier" where they stick there service!!!
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Short Review for February 28, 2017

#1014643
1.0
Verizon does discriminate people by looks and will cut off cable acess for no reason.
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Verizon Unlimited Phone Plan Review

#1008353
Supposedly Verizon was suppose to have this great unlimited data plan, 4 lines for $45 bucks right? Wrong, what your actually paying is $45 plus $110 for 4 lines,plus $31 for a new phone per line, plus $20 service fee per line, plus $11 bucks for insurance per line plus your state taxes which rounds out to about $415 bucks give or take a few pennies!! What a rip off!!
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Verizon Gift Card Review

#1001317
1.0
I called verizon toll free number 1800 2946804 a guy with a foreign accent answered said I'll get a 100 dollar gift card because of technical support issues!!he asked me for my debit card number name address said he would mail it to me he said he needs to charge my debit card!!I can't believe how *** I feel! Those scammers will get caught.I'm alerting all customers.I'm pissed
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I purchased a pair of shoes through verizon smart rewards. When I received them, they were too small. I followed their return policy...returned the shoes in the condition they were sent to me and in the original packaging. They refused to take the shoes back or give...
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1.7
I liked
  • Getting discount while helping verizon
  • Getting a small discount for rewards program
I didn't like
  • Refusal to return unused product in original package
  • Bad customer service and refusal to return unused merchandise
#1018887
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I signed up for Verizon last year. Apparently for a two year contract of which only the first year's rate would be guaranteed. All i wanted was internet but of course they talk you into the bundle and how affordable they can make it... only to *** royally a year later....
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I didn't like
  • Switching plans without disclosure
  • Attitude of the representative
#1018793
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I have had Verizon FIOS and Internet for several years. In 2015 I received a promotion to get the Entertainment Package at no charge in exchange for a 2 year agreement. I checked with the chat feature in January 2017 to find out what would be offered for another 2 year...
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#1016679
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My DSL went out 3 weeks ago. I called to have it repaired and spent over an hour on the phone, going through the troubleshooting steps that I had done before calling. I knew the steps well because this wasn't the first time that Iost internet service with Verizon. Last...
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#1015753
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Back 3 years ago mom 94 years old now moved into an apartment and it had Verizon FiOS all set up or so we thought she locked herself into a two-year plan for $75 for the cable and telephone. Two years later she was unhappy with not having a TV Guide or HD TV box even...
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1.0
I didn't like
  • Told one thing and going doing another
  • Time and expense not valued
  • Fraudulent tactics
#1014994
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Sales guy told me numerous times i was NOT gonna be on a plan. He talked me into the tablet they had on sale as well as verizons "Hummer" which sucks. When switching to at&t & cancelling verizon, the verizon guy in the store (a different one this time and a year...
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1.0
#1014650
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Contact Verizon

Headquarters Address:
General Correspondence
140 West Street
New York, NY 10007
Phone:
(800) 837-4966
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Top Rated Products Manufactured by Verizon

First, my landline dies and Verizon refuses to fix copper and tells me I have to upgrade my DSL service to FIOS. This forces me to purchase a VOIP phone that connects to my now DSL-only service. My work schedule makes it difficult to lock down a date for a tech to...
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1.7
#1014226
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