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My online purchase was cancelled. They emailed me to call them which I did. They asked odd personal questions which I answered. The questions were strange such as "How long have you lived at your home?". I answered. After the FBI like integration was over, I was...
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2.7
#1100410
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We had 4G service 3 months ago. We lost service for 10 hrs & now we only have 3G sometime. I am roaming & there is a tower 1 mile from me. Address: 147 Mott Rd. Brookeland, Tx 75931. Have been with Verizon 20 yrs but will change to another company for better service as...
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Anonymous
Anonymous

In same neighborhood as you and Verizon Cell Service started being very very poor since April but definitley more so the past month. I cannot make calls or receive calls. Text...

I liked
  • Great service
#1099776
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I bought a cell phone with unlimited calls all over of USA. in April, and four months latter, Verizon charged over $3,000 for a bill of November of the same year. When it was only August. All out the regions, when all m y calls were few blocks from my home, also they...
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I didn't like
  • Thefts with licenses
  • Awful customer care
#1099664
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Verizon - Absolutely the worst

Verizon
#1104610
Whoever I spoke to, Garret, I believe. Was unhelpful, argumentative, and did not honor previous employee promises. I am extremely dissatisfied, and frankly angry. Based upon my experiences so far, I would not recommend this service to anyone.
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Verizon - Days usage

Verizon
#1100661
My data is Bing sped up so it looks like I'm using more than I really am!! How can I use any of my data while my phone is off for 12 hours and when I turn it back on it says I used 2 more gigs?? So what's up am I the only one this seems to be happening too??
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Verizon - Phone not working

Verizon
#1099233
1.1
Details
Ok i dont know what yall got going but i had my phone for 22 days and this *** phone is not leting me do anything so the touchscreen part is not working so either somebody gone give me a refund or they gone fix it either or
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Verizon - Joe's inc

Verizon
#1093737
I don't have company the address is a resident 451ne 136st North Miami Fl33161#209
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We were supposed to have fios installed yesterday between 10 and 12. A tech didn't show. We called and were told all is fine and they'll be there. No one called or showed. We call around 530 wait for an hour to speak with someone. She figures out that the person with...
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1.0
#1097633
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spoke with 5 dif people. they tried to blame ic sytems (debt collector) who said they would not collect on debt cause bill didnt have a ssn attached to it. verizon submitted a bill of 853 on my credit report when my ssn was not even associated with this bill. they...
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Anonymous
Rich

To clearify alittle, the bill posted on my credit does not belong to me. When i contacted verizon they instructed me to find the other person whos bill it was and have them wr...

2.6
I didn't like
  • Incompetent customer service
#1088624
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I was promised $35/m internet. Got a bill for $145 instead. When tried to call a customer service got absolutely the worst experience. Supervisor Liz was absolutely rude and obnoxious b****. Refuse to honor the agreement, refuse to take back equipment, refused to...
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1.0
I liked
  • Customer service
#1080428
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Verizon - Not given prepaid service I paid for
Verizon - Not given prepaid service I paid for
On June 1, 2017, I tried to purchase internet access from my Verizon Jetpack device but did not receive what I had originally paid for. I spoke with customer service several times both that day and the following day. I explained the situation to the "service"...
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1.0
#1079371
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I signed a 2 year internet agreement that was to end July 3, 2017. I called to cancel the service on July 4, 2017. Was told the service would be cancelled with no early termination fee since I had met the terms of my contract. What they didn't tell me was that the...
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#1076901
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I switched my cell phone service to another provider (Walmart family plan rocks!). When I contacted Verizon they said if I keep my tablet service with them it will only cost me $20 or so per month....I just received $174 bill from Verizon for my tablet service with...
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1.0
#1076236
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This is a bit of a tale going back to April 2015. This will be a detailed account of my experience with horrendous Verizon Fios Service. A little background. I've had Verizon Fios for roughly 13 years between my current address and the one before and we've had a good...
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1.8
#1076020
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