filters
state:
Show
city:
Show
product:
Show
Yesterday signed up for Fios on phone and was told installation cost was $99.only to find out other neighbors and friends signed up with installation fee waived. This morning called and was offered lower installation price of $50. Again some are paying 0 and now mine...
Read more
3.0
#1115891
Reply to reviews
Went to the Verizon store at 76th and Dodge in Omaha Saturday about noon to pay on the pre-paid cell phone account we have had for about 20 years. The payment did NOT post. A customer service girl suggested the service has been discontinued, which is odd since I use...
Read more
I didn't like
  • I am leaving verizon
#1114624
Reply to reviews
I come home from work to no internet. I spend over an hour on the phone talking to several different people to finally be told they can’t fix it and someone must come out. They only come out until 5PM, so I have to miss work if I want my internet fixed. I’m then told I...
Read more
1.1
#1113882
Reply to reviews

Verizon - Sleazy low ball

Verizon
#1114093
1.1
Details
quoted a price- a month later the bill is 100 higher
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Verizon - Moto z won't open embedded links

Verizon
#1111630
1.2
Details
Bought new Moto z it won't open embedded links. There only answer is to clear cashe. That does not fix the problem. They are selling a broken product
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Verizon - Absolutely the worst

Verizon
#1104610
Whoever I spoke to, Garret, I believe. Was unhelpful, argumentative, and did not honor previous employee promises. I am extremely dissatisfied, and frankly angry. Based upon my experiences so far, I would not recommend this service to anyone.
Comment
Show

Verizon - Days usage

Verizon
#1100661
My data is Bing sped up so it looks like I'm using more than I really am!! How can I use any of my data while my phone is off for 12 hours and when I turn it back on it says I used 2 more gigs?? So what's up am I the only one this seems to be happening too??
Comment
Show
My husband switched to the Unlimited Data plan when buying our son a new phone. He was not told up front that this was actually NOT unlimited data - that we would be LIMITED after using so many GB on our hotspots and phones. We live in a rural area where other major...
Read more
2.5
#1113718
Reply to reviews
I am writing in regards to an issue we have encountered due to us being new customers to Verizon Fiso. When we signed up for Verizon there was a promotion which gave out $300 visa card. We were told we would not receive it until we have paid the bill for 3 months. Then...
Read more
#1113572
Reply to reviews
could not delete my unwanted emails it always happens when I check my email like today every time I go on line this happen thought this was suppose to be faster why am I paying for this just fedup with this service Verizon needs to shut down and go away totally useless...
Read more
1.0
I liked
  • Speed
I didn't like
  • Awful customer care
#1113467
Reply to reviews
I had just switched to Verizon from AT&T. I live out in the country on the side of the coastal range mountains in Oregon, and was on the outer fringe of AT&T's service are. Verizon had put up a tower just a few miles away and I thought I might get better coverage if I...
Read more
2.8
#1112110
Reply to reviews
I canceled my installation of Verizon FIOS TV and Internet. I was told that I would not be charged anything for the cancellation. Of course I received a bill for one month's service. I called the customer service line about 3x. I was told each time not to pay the bill...
Read more
#1109014
Reply to reviews
In my market there is only Verizon & Comcast for internet service. I have Verizon. My service went up 40%. I called and they don't care because they are the only game in town. This is gouging, pain and simple. Since the internet has now become a necessity, they can...
Read more
h.kitchener
h.kitchener

They offer a service at a price they set. If you don't wish to pay the price, then don't take it. Simple decision. You have no "right" to internet service nor do you have a "r...

1.6
#1108428
Reply to reviews
Placed and order for an 8+ on 9/26/17 and was promised the device 9/29/17 by employee. Now being told wont have it until 10/10/17. Called to find out how we could expedite the phone. Contacted Verizon and wasted 1.5 hours of my time with zero resolution. Supervisor was...
Read more
1.0
I didn't like
  • Lies and misrepresentation of delivery dates
#1108294
Reply to reviews