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Recently moved Upstate NY from Downstate. Wanted basic service to begin with and would upgrade service at a later date. I called to upgrade my FIOS service to include a DVR box 10 days ago and it will be until May 8th that this box will reach my home. I called customer...
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#1040857
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So I have Verizon's Roadside Assistance. Hey, $4 a month, why not right? Well last night I blow out a tire and don't have a spare one me while driving home, but lucky enough my sister lives just a few miles away, so I call up Verizon to get towed a few miles. They tell...
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3.5
#1040763
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CALLED VERISON SERVICE 4/21/17 RE: SLOW DSL SERVICE AFTER WIND STORM - TIMED OUT LOG INS AND BUFFERING STREAMING CONTENT EVERY 2 MINUTES. SCHEDULED INSIDE SERVICE FOR 4/29 (SAT) 8-12 NOON FOR INSIDE HOUSE ACCESS DUE TO INABIITY TO BE OFF DURING WEEK. THEY ALSO SAID...
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I didn't like
  • Serv appt marked problem resolved without customer agreement
  • Incompetent customer care people
#1040519
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Verizon Internet Service Review

#1036649
3.1
I have wi fi phone service, and it's not working!!! It usually works, and it's just being 'failed delivery'. Why do they falsely claim to have the service and not be dependable? I really needed to send messages about my car being stuck and couldn't deliver messages!
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Short Review for April 14, 2017, Pc_service

#1034399
1.0
Verizon - Simple Review #1492199225
1 of 1
Looks like they treat their employees horrible as well!!!!!
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Short Review for March 08, 2017

#1018309
I am a service connected disabled veteran try to make ends meet off of my monthly disability checks. I paid 160.00 on march 1. It is now March 8. This morning i received a text message and voice mail that unless i pay 160.00 more within 24 hours my service would be suspended. Wow!! As soon as i can pay this phone off i am telling this scam of a "phone carrier" where they stick there service!!!
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Short Review for February 28, 2017

#1014643
1.0
Verizon does discriminate people by looks and will cut off cable acess for no reason.
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I had a bad experience with Verizon years ago when the decided to switch my account to a long distance carrier Teleuno so after them trying to make me pay and a year went by and nothing was done they send a letter from a lawyer that I owe them $6.12 The best thing was...
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1.0
I didn't like
  • Knocking on my door
#1039163
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Last Thursday, I turned on my phone. The screen was frozen and the phone started heating up. About 3 hours later it shut off. I took the phone to Verizon when they opened at 10. They played around with it for almost an hour. The guy told me they could not fix the...
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2.9
#1039003
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Yeah I just renewed my contract with Verizon which was just for the purchase of the phone spread over 2 years. When I signed up I told them I don't want any of my information sold to any marketing companies or any of their third-party affiliates and the guys at the...
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1.0
#1038021
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I am so disgusted that with myself for being suckered in to switching from Comcast to Fios . . . . First, the guy who came to our house to sign us up, my husband wasn't home and he sold me a bill of goods . . . we had a much better channel line-up with Comcast. Said my...
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1.3
I liked
  • Sucked
#1037210
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Hi I been verizon customer for years. The customer service with this company. They try to *** over with i phone by saying its out of warranty. I have anything but problems with this phone by shut it self and upate it self. Wouldn"t turn on for hours. Now with the...
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1.0
I didn't like
  • Liars
#1034983
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Two weeks ago a Verizon phone cable came down on my property. I have called them to take care of it (let me emphasize that I do not have a land line and am not a customer.) Three times I have called them and each time been issued a "ticket number." Three times, they...
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#1032988
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When I bought new cell phone I was offered to receive 5G for the same price as 2G. I was happy. A month goes by, and only 2G. I went back to the store. Same story, no worries, change has been made. A month goes by and I still have 2G. Went back to store and I was...
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#1032612
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