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I have documented proof that Verizon knowingly used the U.S.P.S. to send me bills, as did the 3 collection agencies they hired. They knowingly did this, AFTER THEY KNEW THEY DID NOT PROVIDE THESE SERVICES TO ME. ISNT THAT MAIL FRAUD?

I had a Verizon FIOS package of all 3 services last year (TV/Internet and phone) and I lost all 3 services on April 16, 2011, due to a storm. I did NOT GET ANY SERVICES BACK after that storm, and then due to VERIZON'S numerous botched attempts at trying to get my services restored, and then because THEY cancelled my service appointment with NO prior notice after forcing me to take a day off from work to wait for them (also idiotic, since the storm was OUTSIDE my home, not inside, but they INSISTED), I finally cancelled my service from them. I then had Optimum installed on MAY 7, 2011.

They have been billing me ever since for service I never had!

I called repeatedly and they insisted that I would be credited. I have a notebook full of names confirming this. I even have a confirmation number [CONF# NY 0010241****] from them confirming this. I have numerous other VERIZON documents FROM THEM, (AND I SENT THEM TO THEM, and I even sent them my Optimum bill showing that I had Optimum installed on May 7, however, not only are they STILL BILLING ME for services they never supplied, BUT THEY SENT MY ACCOUNT TO 3 (THREE) COLLECTION AGENCIES and so I have been HARRASSED FOR ALMOST ONE YEAR BY DAILY PHONE CALLS ON MY HOME PHONE AND MY CELL PHONE, AS WELL AS THREATENING LETTERS BY 3 COLLECTION AGENCIES AND MULTIPLE VERIZON IDIOTS TRYING TO BULLY ME INTO PAYING A BILL THAT I DO NOT OWE! THIS IS NOW EXTORTION, WHICH IS A CRIME!

Even after I received verbal confirmations (with a confirmation number# NY 0010241****) from Verizon that I did not owe anything , the bills continued. But then, I received a bill that said, "Do not pay" "Credit Balance," "Refund Check to Follow." BUT THEN, I received a new bill with charges for the upcoming month! I called and they said they would straighten it out. I emailed and they confirmed that I owed nothing. (I have an email from STEPHEN FROM VERIZON AND HE STATED I OWED NOTHING!)

ALL of this documentation is their OWN Verizon documentation- therefore, THEY KNOWINGLY- USED THE MAIL TO SEND ME THOSE BILLS- AND THEY KNOWINGLY HIRED THOSE 3 COLLECTION AGENCIES TO BILL ME/HARASS ME DAILY VIA MAIL(THUS, USING THE USPS)"”LETTERS"”AS WELL AS PHONE CALLS ON MY CELL AND LANDLINE (AFTER I HAD CABLEVISION INSTALLED ON MAY 7!) ISNT THAT MAIL FRAUD?

Again, I have been harassed by daily phone calls from 3 (THREE) COLLECTION AGENCIES, and nasty collection letters for the amount of the "New Bills" and the balance of the previous bill"”for when I had no service and cancelled. The net total they are claiming I owe is $167.57, but I owe ZERO since I never had service during any of this time period that they are billing me for.

I have contacted the Better Business Bureau. VERIZON ignored the BBB claim for 6 months, and just NOW responded to the BBB, but insisted that I owe this "balance." ??!!

I have contacted the Chairman of Verizon, he never responded, but shortly thereafter, I began receiving phone messages from some robotic ***, a Ms. Jones, who could barely speak coherent English, and kept mispronouncing my name (not a difficult name), and leaving me messages "to call her" from the "executive office" however, when I called back, the numbers were not working numbers!

And, frankly, anyway, I don't have the time to be playing phone tag with imbeciles. This matter was already confirmed verbally multiple times by them- verbal communications/confirmations are obviously meaningless. I want WRITTEN DOCUMENTATION FROM THIS COMPANY THAT THEY SCREWED UP, AND I WANT THEM TO PUT IT IN WRITING TO ALL 3 (THREE) COLLECTION AGENCIES, and I WANT MY PHONE NUMBERS REMOVED FROM ALL OF THEIR COMPANIES!

The most "recent" Verizon *** "handling" my case at Verizon is a Ms. Martin.

THIS is the billing information- (not the gibberish nonsense that Ms. Martin continues to spew)

I lost ALL VERIZON services on April 16, 2011, and I did not get services back after that day, APRIL 16, 2011.

They billed me, bill dated 4/25 (due 5/20), "future"charges (they charge in advance) -

"TRIPLE PLAY"PACKAGE CHARGES:

VOICE: APR 25-MAY 24 (BUT I DIDNT HAVE THIS SERVICE!)

TV: April 19- May 19 (BUT I DIDNT HAVE THIS SERVICE!)

iNTERNET: April 25-May 25 (BUT I DIDNT HAVE THIS SERVICE!)

THIS BILL WAS FOR $244.04

They billed me for "past due" charges, but those charges were for the dates that had LOST SERVICE"”I called, and I refused to pay, and I was assured that I would be credited that amount (By Ms. Tyree and others"”this is in THEIR NOTES AND HAS BEEN VERIFIED BY MS. TYREES CONFIRMATION NUMBER - CONF# NY 0010241****) this credit/credit adjustment/correction/cancellation WAS NOT DONE CORRECTLY BY VERIZON"”NOT MY PROBLEM!

(They only credited me for loss of service for 2 days-April 19-20: ANOTHER VERIZON ERROR!)

I received another bill: dated 5/7, for services for"services May 9- May 24"³ This bill has some "adjustments" but shows that I owe"$167.57"³--- THIS MAKES NO SENSE! – and I even sent them MY CABLEVISION BILL- I HAD CABLEVISION INSTALLED ON MAY 7! I DIDN'T EVEN HAVE VERIZON WIRING IN MY HOME ANYMORE!!

(I HAVE NOT HAD ANY VERIZON SERVICES SINCE APRIL! AND THEY HAVE CONFIRMED THE CANCELLATION; IN FACT – CABLEVISION HAS BEEN INSTALLED SINCE MAY 7TH. I DID NOT HAVE ANY PHONE/TV/OR INTERNET SERVICE FROM ANYONE FROM THE PERIOD OF APR 16 TO MAY 7TH. AND ON MAY 7TH, IT WAS CABLEVISION SERVICE THAT I HAD!! (THEY HAVE MY Cablevision bill! HOW DUMB ARE THEY?? ALL THEY HAVE TO DO IS TO LOOK AT THE INSTALL DATE! MAY 7, 2011! YOU CANNOT HAVE 2 PROVIDERS AT THE SAME TIME"”THIS IS PER VERIZON'S OWN RULES/AND CABLEVISION'S OWN RULES"”THEY ARE AFRAID OF DAMAGE TO EACHOTHER'S EQUIPMENT! THE PREVIOUS PROVIDER MUST BE CANCELLED AND REMOVED PRIOR!! PRIOR!! I COULD NOT HAVE HAD VERIZON –BECAUSE I HAD CABLEVISION IN MY HOME ON MAY 7!!

The VERIZON BILLS mentioned above are under account # ending in 216276.

I have provided all proof. It cannot be disputed. They are simply trying to extort money from me! I have documented every single claim I made and backed it up with THEIR OWN VERIZON DOCUMENTS AND CONFIRMATION NUMBERS

The statements below from Ms. Martin from Verizon make NO sense. [besides being so poorly written that a first grader could have done better.]

"Per Verizon records Mr. RXXXXXXX called into customer service office reporting trouble with service on 4/25. On 5/2 he receive an out of service credit from 4/16-4/22 for $43.05.On 5/10 he disconnected his voice service, and on 5/1 data and TV was disconnected. We issues a refund check for data/TV for $120.42. On 5/7 a final bill for voice was issued for $167.57.The reason he owes $ 167.57 is because he has a past due balance from his 4/25-5/24 bill of $244.04 we subtracted the -43.05 for out of service credit and -33.42 for 5/9-5/24 voice service he didn't have in that month. This left Mr. RXXXXXXX with a final bill of $167.57 for the time he had service in April and may. No credits are due bill is correct"

"The reason he owes $ 167.57 is because he has a past due balance from his 4/25-5/24 bill of $244.04 we subtracted the -43.05 for out of service credit and -33.42 for 5/9-5/24 voice service he didn't have in that month. This left Mr RXXXXXXX with a final bill of $167.57 for the time he had service in April and may. No credits are due bill is correct" ? ?

WHAT SERVICE IN APRIL AND MAY?? SHE STILL QUOTES THE SAME IDIOTIC RESPONSE INSTEAD OF READING WHAT SHE IS WRITING…..THEY ARE BILLING ME FOR 4/25-5/24!? I HAD NO SERVICE. SHE IS EVEN CONTRADICTING HERSELF. AND DO I NEED TO SHOW CABLEVSION BILLS ALSO? YOU CANNOT HAVE 2 PROVIDERS AT THE SAME TIME!

And, again, we didn't first call on 4/25. We called on 4/16 and she/Verizon have had ALL the VERIZON EMAIL CONFIRMATIONS THAT WERE SENT FROM VERIZON TO MY BLACKBERRY DURING THE SERVICE OUTAGE, IT IS OBVIOUS THAT VERIZON IS LYING AND TRYING TO EXTORT MONEY FROM ME. OBVIOUSLY, I CALLED REPEATEDLY, AND EXACTLY AS I SAID and WHEN I SAID . AS I SAID, I HAD NO SERVICE FROM VERIZON FROM 4/16/2011 ONWARD, SO HOW CAN THEY BILL ME IF THEY DID NOT PROVIDE SERVICE TO ME FOR PHONE, INTERNET, OR TV? AND THEN HIRE 3 COMPANIES TO HARRASS AND BULLY ME INTO TRYING TO GET ME TO PAY?? Sounds like EXTORTION to me…..and extortion is a CRIME. In addition, Verizon credited me INCORRECTLY: Per Ms. Tyree (VERIZON employee) and see the confirmation number she provided . Even when Ms. Tyree attempted to CORRECT the cancellation/credit error/fiasco that Verizon created, it appears that even THAT was done incorrectly (see above). And now THAT information that Ms. Tyree gave me in order to CORRECT the Verizon errors, is being twisted around and Verizon is claiming that I called on different later date(s) and "disconnected" my service(s) on (all) different dates. This is incorrect for 3 reasons. First, again, see above (This was Ms. Tyree's attempt to correct the Verizon's error). Second, VERIZON sent me CONFIRMATION emails every time we called in. CUSTOMERs do not "disconnect" service! We can only call to "request" cancelling service. Third, I don't have any control over when they "actually" disconnect it and it apparently wasn't done CORRECTLY! HENCE THE BOGUS BILLING AND HARRASSMENT CALLS AND THREATENING COLLECTION LETTERS AND ATTEMPTS TO EXTORT MONEY FROM ME! I can only request A CANCELLATION! I was cancelling so that Cablevision could come in and install their wiring and equipment. I HAD NOT HAD SERVICE FROM VERIZON SINCE 4/16 ANYWAY!

Also, "Stephen" from Verizon, (see below) confirmed to me via email (as well as the automated service when I called in) THAT MY ACCOUNT WAS PAID IN FULL!

Details regarding above:

Verizon sent me multiple email notifications* every time I called to report "no service". Those are dated and prove that I called when I SAID I did; not when Ms. Martin of Verizon claims I did. And these notifications are FROM VERIZON! I remember getting them and feeling frustrated at the time because I was receiving them on my Blackberry and they said to go "online" for help and I was calling to report NO INTERNET so how could I "go online"! 2) I also found an email note I sent to myself AFTER I spoke to Ms Tyree (it includes a Verizon confirmation #) and it explains how she was going to process the credit BECAUSE VERIZON screwed up initially: "MS TYREE IS processing the cancellation of the TV/internet today because it was not done correctly" (She had explained to me that because VERIZON FAILED to process the cancellations correctly, this was the ONLY way she was able to process a credit to make it correct itself- and apparently, THIS IS NOW BEING TURNED AROUND AS IF I DIDNT CALL when I said I did, AND AS IF I HAD SERVICE during the times I didnt and during late April/May/June! This is also the reason that the 3 package options: VOICE, INTERNET, TV "appear" to be "disconnected/cancelled" at different times: Ms. Tyree explained that VERIZON SCREWED this up, and so she TRIED to correct it!!) I also noted, "She is putting the date back to 5/1 (SHOULD BE 5/8) because it was not done correctly and she is trying to correct this by pushing the date back so I will be properly credited."

Ms Tyree had explained that she also noticed they did not properly cancel ALL my services correctly NOR did Verizon properly credit me for the service outage from 4/16 onward. SO IN ORDER TO GIVE ME PROPER CREDIT, she SAID she took care of this: on this day with this confirmation #: CONF# NY 0010241****

(SHE SAW IT IN THE NOTES on my account (the Verizon SCREW UP) AND REALIZED THAT IT WAS NOT PROCESSED AND THAT IS WHY I KEPT GETTING BILLS. (I had also forgotten this part: AND: when I called in"”before I reached Ms. Tyree, the automated service said MY ACCOUNT WAS PAID IN FULL!

3) Also, I have an email from 6/20/11 from "Stephen" responding to my email dated 6/19/11 He wrote, "per the notes on the account the bill was explained. Sorry for any confusion "

By the way, AGAIN, MS. MARTIN MISPELLED OUR NAME AND SHE / VERIZON IS USING 2 ACCOUNT NUMBERS AND SHE USED THE WRONG ADDRESS! HOW DO I EVEN KNOW THIS BILL IS ACTUALLY MINE???

[one of the emails that Verizon sent to me last year when I was inquiring about the bogus bills was sent to ME at my email address, but they addressed me as "Jennifer", MY NAME IS NOT JENNIFER--these people are ALL confused, and yet I AM SUPPOSED to "accept" this bogus billing? Their accuracy rate has been close to ZERO since the beginning-- They forgot to put a long distance plan on my line in 2009. They cut my phone service in error in 2009 because they thought there was "suspicious activity" on the line from overseas.....THAT WAS BECAUSE THEY FAILED TO PUT THE INTERNATIONAL PLAN ON THE LINE!**** They then billed me almost $800 in error in 2009 BECAUSE THEY BILLED ME AT THE WRONG RATE! They put the (INTERNATIONAL) plan on my phone in 2010 when I no longer needed it, and AFTER I had cancelled it repeatedly.

2011: they confirmed a tech appt but then canceled it with no notice after insisting I must be home all day. ] PLEASE NOTE: ....THIS WAS TO REPAIR MY "LACK OF SERVICE" ---I STILL HAD NO SERVICE...] THAT was why I became fed up and decided to cancel AND THEN THEY COULDNT EVEN DO THAT CORRECTLY!! - They failed to cancel my Verizon Fios bundle. They insisted I only called in for no service on 4/25, yet I HAVE EMAIL CONFIRMATIONS FROM VERIZON TO THE CONTRARY. They failed to properly credit me for NO SERVICE. I repeatedly told them NOT TO CALL; that I wanted this resolved IN WRITING- but Ms. Jones and Ms. Martin have comprehension problems so they repeatedly called my home number and left incoherent messages, mispronouncing my name and leaving a number which could not receive incoming calls on. They did not answer that line (212-791-****) and the message I received if I tried to leave a message was: "the person who you are trying to reach did not set up voice mail. Good bye" And I was disconnected. I played this "phone tag game" for weeks and then gave up. I don't have time for nonsense and frankly, as I said, I want this in writing. Verizon lies, as I was previously promised credits and "no balance was due" verbally MANY times before.

They cannot speak, write, OR read English, apparently. They are using 2 account numbers for my ONE ACCOUNT. They are using the WRONG ADDRESS. They called me "Jennifer." They misspelled my last name......HOW DO I EVEN KNOW THIS IS MY BILL/MY ACCOUNT??..... ] Seriously, REALLY? HOW can anything THEY SAY BE BELIEVABLE?? I have emails FROM THEM and a confirmation number FROM THEM...I have my cell phone records.....

Verizon has not EXHIBITED ANY ACCURACY TO ME AT ALL. Perhaps "Jennifer RosenfEILD" IN MASSAPEQUA "PARK", WITH THE ACCOUNT NUMBER ENDING IN 000822 HAD SERVICE IN LATE APRIL MAY AND JUNE….!.BUT I DIDN'T! PERHAPS SHE IS THE PERSON THEY ARE LOOKING FOR – PERHAPS SHE IS THE PERSON WHO SHOULD HAVE BEEN HARASSED FOR PAYMENT, AND NOT ME!

The bottom line is this: I want this corrected now, and I want the following:

Via postal mail: 1) an apology letter from Verizon stating that Verizon has been completely wrong on all counts, and that I owe them nothing (ZERO balance).

2) I want Verizon to contact the 3 collection agencies (North Shore, EOS/CCA, CBE Group) and DISMISS THEM IMMEDIATELY IN WRITING, AND I WANT COPIES OF THOSE 3 LETTERS, so that IF I EVER HAVE ANY PROBLEMS WITH MY CREDIT WITH ANY CREDIT REPORTING AGENCIES, I HAVE PROOF!

3) I want ALL of my phone numbers removed from ALL of their databases immediately|. I don't want to EVER receive another phone call from Verizon ever again,.

I DESERVE ALL OF THE ABOVE AND I WILL SETTLE FOR NOTHING ELSE.

In addition, Please note, that since Verizon insisted that I be at home all day last year for the tech call, but then cancelled without any prior notice, thus causing me to lose a days wages, I expect to be reimbursed for that day of lost wages.

1) [a day's wages: $380.00]

2) Stress is a migraine trigger and as you might imagine from reading this nightmare, Verizon has cost me MUCH IN MIGRAINE MEDICATION. I just visited my neurologist last week, and he is not covered by my insurance $250.00,

3) and my migraine medication (ZOMIG) is $187.50 out of pocket- I just paid this – this week.

TOTAL: MY BILL TO VERIZON: a days wages, $380.00+ my medication costs, $187.50 + my Doctor's visit, $250.00, = Verizon OWES me $817.50. Past Due.

As I have previously stated, they are using 2 account numbers, and I have no idea why (I did mention this in my many complaints), but VERIZON has repeatedly ignored it. I have only had one account/same address/same name- AND MY LAST NAME IS NOT ROSENFEILD'. AND MY FIRST NAME IS NOT JENNIFER AND I DO NOT LIVE IN MASSAPEQUA PARK|.

However, "communicating" with Verizon has been IMPOSSIBLE since they have blocked my emails, phone calls, blocked me from their websites, and even from Twitter. Their last 2 responses to the BBB were negative (they are "maintaining" their position) However, this has obviously just become "personal" because no one can be that stupid. They have all the proof. They know I am correct. They just refuse to admit it because the last 6 months of this fiasco my emails have taken on a sarcastic tone! Well, isn't that understandable? It has dragged on for almost a YEAR! My emails and calls were nice in the beginning months!!

And this was just the "recent" FIOS fiasco-

This is what happened in 2009- when they cut my phone service in error and I couldn't reach my daughter overseas….. They failed to put a long distance plan on my line"”their error, they admitted it MONTHS later; I had the confirmation number for the plan, ordered in 2009 for her trip abroad …..but their "security" team saw long distance calls on my line from Europe and cut my service because somehow the plan was not "entered into the system"! With no prior notice to me, they cut my landline phone service, because they said they thought there was "suspicious activity." (Imagine my "surprise" when I picked up my phone and it was DEAD! NO DIAL TONE!) I didn't have a cell phone that could make overseas calls, so I literally could not reach my daughter! And aside from the obvious stress from not being able to reach my child, the VERIZON person I spoke to was unbearably rude and unfeeling and nasty and told me that I would have to wait a few days for it to be restored! Guess what they did after that? They BILLED ME FOR $756.00 BECAUSE THEY STILL DIDN'T UNDERSTAND THAT THOSE CALLS WERE SUPPOSED TO BE BILLED UNDER THE INTERNATIONAL PLAN (really only about $96!) Guess what they did AFTER THAT? They put the plan on my line in 2010 AFTER I CANCELLED IT, AFTER SHE RETURNED HOME TO THE STATES, AND THEY REFUSED TO REMOVE IT, AND, THEY CONTINUED TO CHARGE ME FOR IT for MONTHS. BUT- they also CONTINUED TO BILL ME FOR $756.00!!

Location: Brooklyn, New York

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Guest

I don't know if you got anywhere, but if you still need help call this number, and pass it on!!! Customer service and supervisors are trained to stone-wall you to death, and you have to call executives to get any decent action.

Description: test1Mid-Atlantic Elite Team

5400 Campbells Run Rd

Pittsburgh PA 16046

(412) 804-****

Guest

Same experience for me. Called Verizon to the 1 bill discount and since that call, they changed my bill for the same service to be more expensiv??.?

A mistake they acknowledge yet I continue to be billed the higher rate and even a change service charge. I have called ten time, spent hours upon hours n the phone, wrote the do, and still nothing gets done. Unreal how poor the service is.

Almost want to set up a giant class action vs verizon. They just bury clients in red tape and there is no way out.

Guest

I am having a problem with a cell phone contract I received from Walmart when i thought I was going overseas. Now that I am not the very next I day I turned my phones back in and I still have the cancellation letter.

I then received a bill a few months later saying I owe almost 400 bucks. I got that straightened out, now they say I owe them 70 bucks. They have now proceeded to send my account to a collection agency.

After harassment after harassment I get this. Can I sue them for this?

Guest

Contact the BBB. That's what I did because trying to resolve the issue on my own was a complete failure. Verizon is a rip off!

Guest

To Jvn: I completely understand your frustration. There are thousands more like us...do a search online...wish I had known before I signed up.

My update to the above nightmare is that Verizon is STILL insisting that I owe them $157! I never had this service. I have sent them documentation to prove this. I even sent them my CABLEVISION bill showing that I couldnt have had Verizon's service!

I had someone else's service! They are now desperately trying to cling to a new story - it took them a YEAR to come up with "this one"- they are saying that I used the landline for phone calls....apparently during the outage, when Verizon was attempting to restore all of my 3 services, we were "testing" the phone, and so they are trying to BILL me for 2 weeks of back and forth static / dropped / incompleted phone calls...? And, they are "conveniently" forgetting that Verizon admitted that they could NOT repair any of my services and so they TOLD ME at that point that they had to come to my home for an IN HOUSE tech appointment and that I had to be on the premises...so I had to *** from work...I argued back and forth because I didnt understand WHY since the storm that caused the outage was obviously OUTSIDE my house, but THEY insisted so I stayed home from work. The day of the tech appt, Verizon confirmed the appt in the am, but NEVER showed up...when I called to see where they were, they stated that they cancelled!

I lost a day of wages! And now, after all this, Verizon is stating that I "owe" them $157 for phone calls?!

I think Verizon owes me a huge apology, the letters I stated as above, and my day of lost wages, migraine meds, and the cost of my doctor visit. Period.

Guest

I had a similar situation, but to make matters worse I was overcharged.

My situation was where I asked for a whole house FIOS HD Recording capabilities and only received one; on top of that I only received half of the stations I ordered. I had received a mail advertisement and called and order service since it was a great deal, as I thought. I order the service over the phone and setup direct bill pay for the contract amount given.

Upon contacting Verizon CS, they stated it was an error on their part and they would correct the problem, which was to bill me more for services, they originally quoted as included.

Now the fun really begins, my bill was for $95.+ more than what was originally quoted, not only from the sales rep selling me the package their customer service department who increased my system and the CS rep who contacted me the next day after installation confirmed my bill amount.

Upon receiving my first bill with an overcharge of $95., I contacted Verizon CS and they stated they had made a mistake and would be credited, upon my paying the full amount. Yah right…!

Of course I refused and she took about 45 minutes to do whatever CS reps do while you’re waiting on the phone, and stated it was taken care of and I would see the credit and correct billing the next month.

I thought it was all finished but the fun really hasn’t even started.

My next bill showed not only the incorrect amount and the $95 incorrect billed amount from the previous month and late fees.

My next call was the ball buster. The CS rep stated they could not fix this for the package I was sold was at the wrong price, and they had no way “all of the sudden” to enter the price I was quoted and confirmed several times now into my account? I have no idea what she meant, and her manager was apologetic and stated she would take care of my situation and would call me right back.

Of course no call back and the billing nightmare continued on. My next 45 minute call was similar to the last but, they are now stating the conversations in my previous calls were completely different than what was said. That they were not able to see my original order, amount and since the packages have gone up and since they could not enter a package amount other than what is currently available in the system they changed my package to cost more for less services, yes they actually started to redo my package to less services for more $$. I told them to do nothing and please have them connect me to accounting, which they did.

Accounting stated they could not understand why I was calling them, that they could not do anything for me, and transferred me to billing department specialists, who for once was able to see my original billing, stated Verizon did make a mistake from day one and promised they would correct the problem. Right!

My next bill nothing had changed except now my increased bill and all incorrect passed due charges. I called again and was told that my billing departments specialist request to reverse incorrect charges was reversed by accounting the same department that sent me to them. This went on several times until billing stated accounting was no longer going to accept any more requests for my account. I am told by Verizon I owe over $900. In which I made monthly direct payments from my checking account and only had service for less than 10 months.

Please do not get Verizon they are evil doers…

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