Verizon has been incapable of resolving my ongoing technical issues. Intermittent Internet service does not seem to be an issue they care about or able to solve. I have come to this conclusion based on numerous fruitless phone conversations, live "email chats" and at tech visits at my residence. It boggles my mind that a so-called Internet provider can not provide Internet service; that their live "email chats" appear to be run by robots and their phone reps cannot even talk to the people in the central office who make repairs. If you have a choice of Internet providers, do not choose Verizon! 1296df6



  Comments (1)
1. Written by Michelle on January 5, 2012 from coeur d alene, idaho, US
Hello; 

 

We had the same problem with their crappy service, then after almost 30 hours on the phone to try and get the service issues resolved they told us if we ever call to complain again they would turn off all our service including cell phones. They are a piece of work...People should beware and never use their service: 

 

Here is Dan Mead phone number for anyone that needs it!! 

 

Dan S. Mead 

One Verizon Way 

Basking Ridge, NJ 07920  

Phone: (908) 559-1078 

E-Mail:  

 

This is his actual phone number and his personal secretary Terry answers the phone!!

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