Verizon is camming people in their $99.00 mini netbook reward promotion. They claim after ordering and using thei Freedom Bundle for 60 days, the customer will recieve a voucher to purchase a $99.00 Compaq mini netbook computer from the HP website. There is no $99.00 mini netbook, but in fact, that's what they want the customer to spend, plus shipping and handling". However, that is not the offer as stated in writting or in their e mail/. When I called the rewards department on December 30, 2009, at 3pm, I spoke to a "Deena" who told me "I was wasting my time complaing, and to let the New York Attorney General handle it?." I then called back to speak to a supervisor named "Holly" and she said she "could not comment on policy" and "Did not know what offer I was holding/." This is totally deceptive and misleading". Why should I have to pay out of pocket for a computer they offer at $99/.00? If that were the case, then the offer, the e mail they sent confiming the offer, and the vouvher should indicate those provisions:. I hopt the AG of NYS is monitoring this and files a class action, as I am sure, I am not the only person angry about this'. I am filing complaints with the BBB, AG and FCC regarding this matter. 1296c78
 Comments (5) |
| 1. Written by Payback on March 26, 2012 from livonia, michigan, US PAY YOUR BILL I have found the best way is to get them in the pocket book. Pay them $1.00, then pay $1.01, then $1.02 etc... this way they will pay excessive transaction fees to the credit card companys, revenge is sweet |
| 2. Written by MARGRET on February 19, 2012 from tacoma, washington, US verizon disabled my modem and are still charging me and after they said they enabled it. after i got tech support and they couldn't help me they told me to call geek support. several months not working and my contract ends in april and they said for me to cancel i have to pay $200 for this crap. verizon is total rip off |
3. Written by nightmarecell on December 7, 2011 from -, -, - Just looked at the way the new bills are printed up, they Verizon, wants you to see and think that they are giving you the same plan that you signed up for, THEY'RE NOT! I have been told by Verizon that my bill is soon to be going down, what a joke! I have had the family plan since 2009 when my daughter went to college in NC. Somehow now my bill stayed $111.53 since then. I looked at different family plans and Verizon has a plan that is for 2 phones at $69.98 for 700 min., minutes that are never used but about 200, and they now want to charge $30.00 for unlimited txt, and on the add it states 700 min talk and unlimited txt. But you read it more and instead of the $20 I used to pay for unlimited txt, now it is $30 and they want you to pay $9.99 for each phone, even the 2 that we pay for? If I didn't live out in bfejp I would pay the $48-50 for everything unlimited phones and tell Verizon to Stick it! |
| 4. Written by ddb on March 2, 2010 from salisbury, maryland, US they are a rip off |
| 5. Written by Zee on January 5, 2010 from cainta, rizal, PH Sorry I am not sure what the complain was. What exactly is the promo? You can buy a netbook for just $99? Or you will get a $99 voucher to buy a netbook? Maybe they will give your $99 discount voucher to buy an HP mini ($300 to $400) |
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