Pissed Consumer - Verizon, say goodbye to my money

Home » Consumer Reviews » Telephone » Verizon, say goodbye to my money

Verizon, say goodbye to my money

Jun 13, 2008

Verizon complaint

I have NEVER exprienced worse customer service than with Verizon. My home telephone service is out, and when I called I was put on endless hold as I was passed from one idiot to another, each of whom was stupider than the last. Was ultimately told that I would have to wait 10-15 days for anyone to even come out and look at the problem. "Customer service" reps were rude, uncaring, uneducated, helpless morons who completely wasted hours of my time before I gave up and decided to just cancel service. Verizon, WAKE UP and realize that the people who PAY you for service should get it.

More Verizon Reviews

Discuss
Verizon News

on our forums

Quote this article on your site | Views: 132

Comments (2)

1. Written by Wally, on 14-07-2008 11:15

Spoken like a true phone company employee.

Report

2. Written by customer_rep defend, on 27-06-2008 15:28

The part you neglected to put on here is how your phone service was most likely out due to non-payment. So they probably had to port back over your number which does take about 10 days. You can't fix your own problem so why do you feel you can call someone else a moron?

Report

Comments on Verizon, say goodbye to my money
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments