Verizon - Terrible Customer Support

Terrible Customer Support

May 11, 2008

Verizon complaint

I called Verizon Technical support because my phone suddenly went dead. I have been having this problem since last October. I probably had them come around 4 times between October and November. I did not have problems until today and I placed a complain. The customer service supervision informed me that should be happy that my phone has been trouble free since November. I wonder if the Verizon top executive know that their customer service thinks that having 5 issues with the same phone line in six months is acceptable. How do they stay in business. Why doesn't verizon strive for 100% customer satisfaction

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Comments (1)

1. Written by jfish, on 06-06-2008 15:22

Hay, I would be happy with 50%

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