Verizon Reviews

So finally verizon 'backed down' from trying to charge folks another $2. However, I just got a bill from Verizon and they 'jacked on' another 99 cents to my account thinking I woul...

I switched from DSL to FIOS in September of 2011 - but still continued to get DSL bills. It took me a month or so to realize I was getting billed (separately) for both DSL and FIO...

Here is my letter to Verizon -I am writing to let you know that your lack of customer service and follow up has resulted in the me deciding to change my mind on the bu...

VERIZON WIRELESS when they sell you something that comes out defective and you tell them about it , they get mad ....they only care about how many cells they can sell a day .once y...

My Uncle passed away and my Aunt called to have the phone switched to her name. Everything was fine for 2 weeks before the land line went dead. It took 5 plus hours on the cell pho...

The new Verizon software v1.9 for standard SetTopBoxes is HORRIBLE! It is EXTREMELY SLOW and doesn't come close to the ease of use that v1.8 did. I have my controller set show "fav...

So I got my replacement for my iPhone 4S today, another iPhone 4S. However, this was a complete surprise because it was supposed to be canceled! Apple was going to se...

"Every month I been charge $15.00 each line reconnection fees ( 1 have 4 phones) my husband, son. mom & self. Every monthh if I missed my payments in days, they will shut off our l...

My son decided to get his own cell phone service. Every month there are charges for things we dont understand. Once we found out about unlimited calling service, we were told the b...

Verizon Customer Abuse: A Complaint and Cautionary Tale by DJ Arnoldo I was a Verizon (VZ) customer from 1996 through 2011 (15 years!), and I paid every VZ bi...

To whom it may concern:This phone number was mistakenly ported to another company on the 7th of January and that’s when the most horrendous experience of my life bega...

Several years ago i was a verizon customer who had strictly phone service through them. I was on the life line plan which is a plan for low income customers that gives you a discou...

Ok, so everyone spoke up about Verizon trying to charge folks $2 for paying via bill pay or cash. NOW they have a new 99 cent administrative charge on my bill. I am PROMPTLY going ...

I have had Verizon as provider for more than two years. I transferred my account on Dec 29 2011 and the channel Gol tv was removed from my package. I called and they told me that c...

I am being double billed. Customer service are indiots. They have no clue whate is going on I want to hear from from any one who would like to initiate a Class Action suit again...

Needed a small repair to the wall jack holding the wall phone. Was told a 5 day wait so reluctantly agreed to wait 5 days. Then the time service would arrive would be between 8am a...

I changed carriers for my wireless service on Nov 19. I moved over to TMobile from Verizonwireless, as Verizon's fees were getting too high. I went into a TMobile store, and their ...

In December my husbands job transferred us to a town in Texas where Verizon Wireless does not offer service. I ended up having to cancel our cell phone service because I was not go...

Had a problem with a local Verizon store contacted Verizon customer Service they found that local store did me wrong. They customer Service said in email to me that my Dec bill wou...

I have been with verizon since '09, and now notice that I am paying not only more for the same family plan for the 700 min $69.98/ which is suppost to enclude 2 phones free, which ...

I added a phone to my plan for my brothers use... When I moved I was able to turn my phone(droid) off because they could not provide service to my area. My brother said to turn his...

Dear Ms SerjakI will make this short and to the point, because you can reference most of the problems we incurred by accessing our phone account. I say most because you...

I bought a new Apple 4 about 6 months ago and have been having problems with the battery for about 4 of those months. I kept going back to the Verizon store and they would adjust ...

#VZFiOSNY #FIOSTV HORRIBLE SERVICE from Verizon Fios rep.This is a transcript of my tweets about my experience today.I called Verizon FIOS to renew my subscription to t...

Verizon backed off the $2 fee for processing on-line bill payment. But they've found another way to stick it to the user. Verizon internet customers had access via VZ to "MSN...

Verizon has been incapable of resolving my ongoing technical issues. Intermittent Internet service does not seem to be an issue they care about or able to solve. I have come to thi...

Recently was charged an extra $1 fee for cash payment, VERIZION cell phone. This was not a late fee, or any thing like that. I was being punished for paying my bill with cash. T...

We bought a $49 phone -- landline -- for a relative as a present. It was a duplicate. Those unfriendly sob's took 2 hours to return the item (initially refusing) and only CH...

I have been a loyal customer of Verizon since the early 90's (it was called OneTouch then). Verizon has been very good... under most circumstances. I have phone and Broadband i...

Verizon Wireless is going to start charging a fee to pay a bill online. This is garbage! After years of their trying to get customers to do business online, including making paymen...