Pissed Consumer - new charges i dont owe

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new charges i dont owe

Jul 1, 2008

Verizon complaint

just received verizon bill with a new charge called my infoguard voicemail from ESBI for 13.86. i refuse to pay this.if i get unhooked so be it.i dont have voice mail and i have no long distance.it says not to call verizon and to call esbi number.why doesnt verizon take care of these kind of problems?

this is a second phone i am paying at different residence.i am on social security and trying to have phone for grandkids to call in case of emergency.

this is scary to think things like this can happen to people.it makes you wander whats next

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Comments (1)

1. Written by anonymous, on 26-07-2008 10:27

usbi is a third party biller..verizon has no control over these charges..that is why there is a number to contact that company directly...consumers do not realize that often when they fill out entries to win trips or prizes, they are signing up for a service..this is usually in fine print somewhere on the entry...all major corp. have issues..and verizon is not an exception to this rule...but to blame them for this issue is unfair...moral of the story...read the fine print before your sign your name..

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