1. Written by ripped-off, on 25-08-2008 19:26
Verizon could and should have the power to protect it's customers from these sleazy little companies that tack on whatever charge they want! Do you really think 99% of these people complaining about these charges really wanted that extra long distance service? Yes, unfortunately these days, you better not fill out a survey, enter a sweepstakes or even visit a website because the sharks at Verizon will not protect you. Interesting how friendly they are when you call to upgrade a service, but how ignorant and uncaring they are when you have a legitimate complaint. I miss the old Bell Telephone. They were always courteous and willing to remove charges that didn't belong on your bill. They always made sure you were satisfied with their customer service. How sad these corporations like Verizon are now so out of control that consumers can't trust anything they are told when they are getting sold a service. I personally hate Verizon enough that I am about to cancel all their services, even at a great inconvenience and exprense to myself while I shop around. They are a disgrace! 
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