Verizon Complaints

I had Verizon DSL service installed at my office. No where in any documentation was the amount for installation or the modem stated. The technician just said quickly as he left the...

I need new remotes for 3 tvs. I do need help for the tv "boxes" but did this request first. First I went to the V. home page for a phone number to call. After going to ump...

Phone service not working again. third time in 2 months. Schedule repair and it is always 4 or 5 days later. Latest schedule repairmen never showed up but put on his work ticket he...

I have used Verizons bundled product for nearly three years and have recently experienced such poor customer service that I wish to complain to the management of Verizon. My exper...

I scheduled an appointment for Verizon to replace my land line 9am to 12noon today and they did not show up. When I called to inquire, they informed me that there was some type of...

I had service dsl/home phone for a long time I called to close my account on dec 3,2011 lady I spoke to said okay I will get a final bill sent . I got the bill I payed it $120

I got a call from a verizon agent 2months ago . i could not resisted her all her beautiful promise and ordered a pakage of triple play for $84.99/month, with 2 years agreement. she...

First, I am a Bell Atlantic retiree, which means that I used to understand how things worked. I was interested in trying to lower my bill and went online to look at my options. I w...

I originally had the Droid 1 ( Motorola ). The phone broke and I called Verizon to have the phone replaced. In response the sent me a Droid 2 (Motorola ). Assuming the Droid had be...

Have been with verizon since 1998 for internet service. Talked to co rep and was advised that I was eligible for a4g myfi free. I explained that 4g was not avaiable in my area and ...

I had Verizon for almost a year. The services were great and I considered them to be more advanced so to speak technical wise, more so than some ISP providers in my area. I was h...

To begin the story. I moved to a new place and tried to get internet service through Verizon in October. After multiple months of jumping through hoops to get a technician schedul...

Installation took almost 9 hours on install day and program guide never looked right. DVR kept crashing and dumping recorded shows. Finally crashed for good and had to wait 2 days ...

Husband was asked by Verizon sales person at South Center mall store in Tukwila. WA if he wanted to Save 15%. He went on to say that it was a business savings and that he would hav...

I filed Chapter 7 Bankruptcy November 2011. I found out February 2012 that Verizon had filed a claim against my Chapter 7 Banruptcy although I continued to make monthly payments t...

I have paid Verizon for 20 yrs to be unlisted, they used hi-pressured sales to lower bill and eliminate some taxes enter into a contract for 24mos and then sold my number to telema...

I have comcast. My neighbor got verizon installed and they knocked out my cable and internet. I spoke with some fat *** named Helen who had the worse attitude ever. After opening...

I have been with Verizon since 1998 at times with 3 lines. Every 2 yrs. I get a upgrade and Verizon has complied with my special requests in order to remain a Verizon customer. I r...

Verizon knows perfectly well what they're doing. Many people wait until the last minute to pay their bill assuming they can pay online. The Verizon "pay bill" option never work...

I canceled Verizon for bad land line service and am about ready to cancel Verizon Wireless too! I bought a new iphone 4s in December. It was faulty and this started the downward ...

I worked in Glacier National Park and needed a reliable WiFi connection. I signed a one year contract with Verizon for 10gb, $80 month package. The 10gb would generally be used u...

On a bus trip and got stuck for 1 1/2 hours thru no fault of my own. This meant I would be late returning home so placed a 1 minute collect call to my wife(ill at the time) so she ...

On 2/1/2012 I informed Verizon that 4 of their wires were drooping in my front yard and had been wrapped carelessly on a tree nearby instead of a power pole. They came down and sai...

Verizon wireless was unable to provide cell coverage in my area. I had 96% of my calls dropped. They looked at their data and confirmed the dropped calls. They stated they would...

These guys come to my door every few months and every few months it's the same effin story...from me anyway...IM NOT INTERESTED! Holy SH**. I mean i'm in sales too so I l...

I just paid for a brand new phone from Verizon that ended up freezing and randomly turning off after three months of use. I brought my phone to a corporate Verizon store to hopeful...

On February 2, 2012 I started to do business with Verizon. The initial sales process and set up was awesome(see compliment letter)! When I begin to use the Verizon website and p...

I picked up the balance on a previous bill instead of the current balance when paying my Verizon land line bill. Subsequently I was charged a $7.00 late fee because the bill was p...

I hate Verizon Wireless! Sat on the phone for 40 minutes waiting for a supervisor. Hung up, called back and got NO HELP!!! They are so big now that I am a piece of dust in their va...

My brand new verizon samsung galaxy suffers from constant data connection loss. 20 or more times a day i lose complete data connection. when i do have data connectio...