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  • Jun 09
  • Cellular Phone
  • Vincentown, New Jersey
  • Cell Tower
  • 2
  • 2
  • 45
  • REVIEW RATING 5/5
Verizon - Bad Signal Tower #1PL33XC461 Route 206, Tabernacle, NJ 08088
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BAD SIGNAL TOWER ~ #1PL33XC461 Route 206, Tabernacle, NJ 08088 ________________________________________________________ TOWER SIGNAL FACTS: Mid November 2014 ~ Tower signal caused cell phone bars to drop in half… ~ My cell phone bars dropped from 4 to 2 bars! January 17, 2015 ~ (approx 7-8pm) Tower signal caused cell phone bars to drop in half again! ~ My cell phone bars dropped from 2 to 0 bars!... Read more

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  • Jun 01
  • Cellular Phone
  • Jefferson, Georgia
  • Lg G2
  • 9
  • REVIEW RATING 4/5

I have an LG G2 phone with Verizon. Recently it auto-updated to the most recent OS Google Lollypop which promptly disabled the phone. I contacted Verizon and was told they were "working on a fix". This transpired approximately mid-May, 2015. Prior to the update the phone dropped calls, could not maintain a bluetooth connection and the screen blacked out frequently for a second or two. The Verizon... Read more

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  • May 31
  • Cellular Phone
  • Berkeley, California
  • International Cell Phone Plan
  • 15
  • REVIEW RATING 4/5

I called Verizon customer service because of an over-billing on two of our lines. A month ago, I called Verizon prior to traveling for 12 days in Europe and asked about plans for international connectivity. They offered an $85/line plan for 250MB. I said fine. A month later I received a bill for $170/line. I called and found they had added $85/month, and that the first $85 was for a single... Read more

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  • May 23
  • Cellular Phone
  • New York, New York
  • Verizon Edge
  • 54
  • REVIEW RATING 5/5

I want to hear from anyone who was talked out of buying the cell phone via their contract and tricked into thinking that Verizon's Edge program was better. It required NO money down but high monthly bills, however, the Verizon Rep leads you to believe that you will get a discount off varying from 10 to 25 dollar a month - Also, when the phones became available only 8 GB were available in store,... Read more

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  • May 11
  • Cellular Phone
  • Cumming, Georgia
  • Billing Department
  • 37
  • REVIEW RATING 4/5

Back in 2011 I had a Verizon cell phone for three days.On the third day I returned the phone and paid them a restocking fee of $35. Also paid the bill for one month, $40. They charged me $110 cause they alleged that I used more minutes in those three days that I should for only three days usage. I told them that regardless if I use my minutes spread over 30 days or 3 it should make no difference.... Read more

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  • May 10
  • Cellular Phone
  • Campbell, Ohio
  • Lg G2
  • 46
  • REVIEW RATING 4/5

From day one dealing with Verizon has been nothing but lie after lie after lie. I told the sales representative that I was interested in a no contract service and he said he could help. He started showing me different phones and their features, then pointed out the G2 Lg model stating that it could handle what I needed in a phone and then some. He said all he had to do is run a credit check, so... Read more

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  • May 05
  • Cellular Phone
  • King George, Virginia
  • Samsung Galaxy S5
  • 19
  • REVIEW RATING 3/5

Breech in security, my Samsung s v was cloned resulting in identity theft. These idiots charged me 1000 dollars was at 3 stores 8 times called multiple times and every rep could tell me nothing. They are scamming consumers to switch to sprint as sprint has merged with them .the only way to get their attention is to threaten to go prepaid. Prepaid offers everything any of these huge companies... Read more

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  • May 01
  • Cellular Phone
  • Massachusetts, United States
  • Cell Phone Service
  • 34
  • REVIEW RATING 5/5

Sorry there is nothing less than one star! I have had their cell service for years, Yes, thinking they were number one. Recently we decided to drop our land-line services in favor of cell phone only for both home and office. Since then nothing but headaches ... dropped calls, missed words, and more. After numerous complaints and hurdles to jump through, they realized after testing that on a good... Read more

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  • Apr 30
  • Cellular Phone
  • Medina, Ohio
  • Text Message
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Several Verizon employees have lied to me about how to retrieve several vital text messages. And on the VERY evening that I called to file a formal complaint and had planned to photograph those text messages, somehow, ALL of my text messages vanashed. Deleted. Not by me. And just last night, an employee from their Executive Offices called me to PROMISE me that she could help me obtain what I... Read more

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  • Apr 29
  • Cellular Phone
  • Katy, Texas
  • Roaming Calls
  • 16
  • REVIEW RATING 4/5

I just got my new iPhone 6 and still learning to use it. 3 days after I got the iPhone, I was overseas. I made several calls via Viber and WeChat but was charged by Verizon as roaming calls. I don't understand why since I dialed the calls within the Viber and WeChat apps and I had wifi connections. I got on the internet on the iPhone 6. I just find out from Verizon that my iPhone 6 was set up... Read more

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