To whom it may concern:
This phone number was mistakenly ported to another company on the 7th of January and that’s when the most horrendous experience of my life began. I have spoken to five different representatives from the 10th of January to the 19th of January and each has given me a different explanation of the status of this porting business. It was on the 10th when the phone # stopped working and then I was told I had to wait one week in order to request this number back. I unfortunately did not get the representatives name or ID that told me this false information". I have been trying to speak to Verizon now for over one week to get five different explanations to holding repeatedly for at least 30 minutes to an hour to finally getting hung up on twice in one day (on the 19th of January)/. I am honestly disgusted in the way Verizon has handled my issue with the phone number that I have had for over ten years?. I have honestly had the most horrible experience that I have ever had with a telephone company that has been around as long as this company/. I have not only been given false information, I have been lied to as well as been hung up on'. I absolutely have no reason to make this up and take time out of my life to express how disgusted I am with this company,. I will be reporting the unprofessionalism and lack of knowledge to all agencies that need to know'. I will make sure that whoever is even thinking about doing business with Verizon really thinks twice before they commit,. If a loyal customer for over ten years doesn’t matter, why would anyone??
Former Irate Customer,
129659a
This phone number was mistakenly ported to another company on the 7th of January and that’s when the most horrendous experience of my life began. I have spoken to five different representatives from the 10th of January to the 19th of January and each has given me a different explanation of the status of this porting business. It was on the 10th when the phone # stopped working and then I was told I had to wait one week in order to request this number back. I unfortunately did not get the representatives name or ID that told me this false information". I have been trying to speak to Verizon now for over one week to get five different explanations to holding repeatedly for at least 30 minutes to an hour to finally getting hung up on twice in one day (on the 19th of January)/. I am honestly disgusted in the way Verizon has handled my issue with the phone number that I have had for over ten years?. I have honestly had the most horrible experience that I have ever had with a telephone company that has been around as long as this company/. I have not only been given false information, I have been lied to as well as been hung up on'. I absolutely have no reason to make this up and take time out of my life to express how disgusted I am with this company,. I will be reporting the unprofessionalism and lack of knowledge to all agencies that need to know'. I will make sure that whoever is even thinking about doing business with Verizon really thinks twice before they commit,. If a loyal customer for over ten years doesn’t matter, why would anyone??
Former Irate Customer,
129659a
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