Verizon Complaints

I have a basic service with Verizon and have no long distance due to using cell phones. My minor child made long distance calls to her friend without my knowledge and 40 calls late...

I sold my soul to the devil (Verizon) last April 2007 when I switched from Comast to DirectTV/Verizon to get this really great deal. NO deal just a big headache and never got what ...

I paid Verizon via EFT mistakenly for my Verizon Wireless bill. Wireless harrassed me for the money, I kept telling them Verizon has it and they need to figure out what pocket they...

I have not had acceptable land line service since May 14th (& called this very day). Yet they stated I did not report trouble on my line until June 20th (from June 20th, I had ...

I tried the Verizion 30 day test drive Back on March 3rd of 08, it is now July 18th. The advertisement said to test drive the phone for 30 days and if not satisfied with it they wo...

I tried the Verizion 30 day test drive Back on March 3rd of 08, it is now July 18th. The advertisement said to test drive the phone for 30 days and if not satisfied with it they wo...

I have had Verizon (or what ever their latest name change is) three times, yes three times. Each time has been a nightmare, here is my story. 1. 1997: ISDN made its ap...

I have had Verizon (or what ever their latest name change is) three times, yes three times. Each time has been a nightmare, here is my story. 1. 1997: ISDN made its ap...

Verizon customer service passed me around for one hour and fourty-five minutes and still would not cancel my dsl service. I was given 4 different phone numbers and was transfer to ...

Verizon NO DSL problem started on July 3, 2008 called to try to get fixed was told not their problem it was wiring at my home. Tech to be there Saturday, July 5, 8AM-5PM due to hol...

Dealing with Verizon is akin to entering the penal system. Just think about abandoning total control in an extremely hostile environment. My DSL died Friday while I was...

I live in a small pocket of Verizon surrounded by miles and miles of Pacific Bell/AT&T customers. This is a “funny” joke pulled on my city of 60,000 people by the i...

I’m I recently received a letter from Verizon informing me that shortly they would discontinue support of analog TV reception on my service. When the service was installed th...

Just received verizon bill with a new charge called my infoguard voicemail from ESBI for 13.86. i refuse to pay this.if i get unhooked so be it.i dont have voice mail and i have no...

After having bad experiences with Cingular, and other family members having horrible problems with T-Mobile and Alltel, we ALL settled on Verizon Wireless. We are very pleased. We ...

I have been receiving colletion notices forom verison for a while now at an address where I never lived. The bill is about two-hundred and some odd dollars. I explaing to verizon t...

I work for a company that heavily relies on tele-commuters. In my capacity I deal with almost every ISP nationwide on a weekly basis. Verizon is by far the worst, in terms of custo...

I have NEVER exprienced worse customer service than with Verizon. My home telephone service is out, and when I called I was put on endless hold as I was passed from one *** to an...

To Verizon customer service: I would love to thank you for the nightmare you have caused me. Keep in mind that I am posting this nightmare to the web and sending a copy...

I owe a cell phone bill and it went to collection. National Enterprise system calls twice a day.I finally answered phone,and now I get a threat they will sew me if i dont pay.Now t...

On 6-3-08 I was told to sign for a box delivery. The agent pointed to the box which she had placed in my doorway. I turned the box over and saw that it was from Verizon. I was expe...

I quit Verizon. I loved the Fios (once i got it). The reason is I spent several hours getting tossed around like a ball in a 3 ring circus in what they call customer service. It wa...

After a five week ordeal w/techs to try and fix my USB broadband card, I contacted customer service to adjust my bill! Keep in mind that in one day I had 238 min. on one set of cal...

My verizon nightmare I recently moved called verizon to transfer my service. Got the service on my new apartment. Internet wasn't working, called verizon, took off ...

After a five week ordeal w/techs to try and fix my USB broadband card, I contacted customer service to adjust my bill! Keep in mind that in one day I had 238 min. on one set of cal...

I am sick of trying to figure out how many minutes I've used every month. Verizon has a way to try to lure you into spending more and more money every month with subtrifuge. I ...

I called Verizon Technical support because my phone suddenly went dead. I have been having this problem since last October. I probably had them come around 4 times between October ...

I don't have Internet Access from Verizon's DSL yet they are still charging monthly. Would not pay the bill so they disconnect the service and Verizon charged a deactivatio...

After a decade as a Verizon DSL customer, I know how they operate very well. As I found out, better than they themselves do. In early April 08, I placed a call to Veriz...

What the *** is this $39.95 per month charge on my verizon phone ? They don't even know what it is! The phone numbers on the bill are a joke,I have sat on hold for 45 mi...