Verizon Complaints and Reviews

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Verizon
Main address: 140 West Street 10007 New York NY
800-VERIZON (800-837-4966), , http://www22.verizon.com/content/contactus/usercontrols/SendEmail.aspx?URL=/Channels/Content/Contact
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  • Jul 26
  • Media
  • Service Charges
  • 10

I have had serivce with verizon for over 6 yrs and they just charged me 100$ Alone on texting trying tell me I don't have night weekends on mine cell plan .if I didn't have texting after 9 just talk I been paying over 100 every month .i so sick tired of all these company's thinking just because you sign peice paper they can srew you around when ever they want to .and think they can... Read more

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  • Jul 25
  • Media
  • Bird Commercial
  • 5
  • 342

While most people have a legit complaint, I'm just pissed at their latest commercial. The one with a guy covered in bird seed with multiple species including a FALCON, OWL, and EAGLE! ALL OF THEM A FRIGGIN' RAPTORS, AKA BIRDS THAT EAT MEAT, NOT PLANT MATTER! Seriously, my six year old, first grade sister, pointed that out! She learned that from freaking "Wild Kratts" on pbs. it is kind of really... Read more

Was this review helpful? 0 5

  • Jul 24
  • Media
  • Phone Lines Installation Service
  • 1
  • 17

We ordered 2 additional phone lines at our business. They were both being ported over from another carrier. Verizon rep says no problem. Installer will be there on 7/24 b/w 8 and 5 pm. Here I am at 7:30 pm and no installer. I have called Verizon 6 times in the last 2 hrs. 5 times I have been disconnected and the agent never made an attempt to call me back. I specifically requested their... Read more

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  • Jul 23
  • Cellular Phone
  • Phone Contract
  • 9

Beware when you add a family member to your current contract. We added our Granddaughter to our contact and were told there be no changes to our existing anniversary date. When you add a family member and purchase a phone from Verizon that family member will be under your contract, however the anniversary date for that family member will be for two years. Example let's say you have one year... Read more

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  • Jul 21
  • Internet
  • Internet Package Installation
  • 13

I am reaching out to you for assistance with the very deceptive signing practices of Verizon Fios. On May 23, 2014 I ordered an internet and cable t.v. package with Verizon Fios, with a 24 month commitment.  On June 12, 2014 a technician came to install services.  There were numerous problems with the internet and tech support was very prompt and courteous when trying to resolve the issue.  My... Read more

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  • Jul 19
  • Television/ Radio
  • Credit Card Number Change
  • 8

I have a land line, four cell phone numbers, and Fios with Verizon. I have automatic monthly billing to my credit card. My card was hacked, my number changed, and I went online to change my Verizon billing information. Can't be done online. Need to call a 1-800 number. I call. I'm told it will take one billing cycle to make the change. In the meantime, I need to write a check. What... Read more

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  • Jul 15
  • Television/ Radio
  • Poor Service
  • 1
  • 14

My opinion of Verizon Fios has hit rock bottom. Price increases every year, no way to reach anyone on phone (one hour holds}. Promotions are dropped and not renewed. Want to leave - they don't care. This is my opinion, for more facts look them up on the Better Business Bureaus' ratings. Service reps can be rude and nasty if you can get a person (unlikely). They even go so far, it seems, as to... Read more

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  • Jul 15
  • Media
  • New York City, New York
  • Service Fee Increase
  • 2
  • 32

I have had Verizon for the past 5 or so years. At the beginning of this year, I realized that my bill went up to approx $150 a month. I called Verizon and I got a representative that told me that there was nothing they could do to reduce this bill. I had said that I would cancel my service etc to no avail. They told me that I could renew contract at a lower amount. This lower amount was... Read more

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  • From mobile
  • Verizon
  • Jul 13
  • by anonymous
  • #509713

Allthis.does.is.reage old.accounts.when.as.for.any.inf.all.you.get.is.the..run.around..this.is.a.rip.off.working.out.a.mail.drop..not.a.realaddress A.rip.off.co Add comment

  • From mobile
  • Verizon
  • Jul 11
  • by anonymous
  • #509252

I have been a Verizon customer for 20 years. My job takes me all over the USA I've never had problems till we had a job in Davenport Iowa Verizon sucks here no service here. our company is hurting because of Verizon I thought they covered the USA but all they cover is your wallet Add comment

 
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