1.9
  • Great coverage1 votes
  • Internet1 votes
  • Tv1 votes
  • Customer Service10 votes
  • Technical Support2 votes
  • Poor Service2 votes
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  • 7 hours ago
  • Advertisements and Cons
  • Free Tablet Is Not Free
  • 8

BEWARE!!!! This same thing happened to us! We formerly had Verizon phone and internet, but recently decided to upgrade and bundle our services to also include cable TV. We were told we would receive a $300 gift card PLUS A FREE TABLET. We received a letter directing us to our 'local Verizon store' to select our FREE TABLET. The letter did not specify where our 'local Verizon store' was... Read more

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  • From mobile
  • Verizon
  • 2 days ago
  • by anonymous
  • #571917

I got the same Pure Gear charger for iPhone 5 from a Verizon store and it stopped working after 12 days. It's ***. Add comment

  • Dec 14
  • Media
  • Triple Play Service
  • 26
  • REVIEW RATING 5/5

Its sad I've come to this, this is how enraged I am. I used to have Verizon Triple Play and everything was smooth UNTIL I decided to move and requested to move my services. OH LORD the most painful transaction I've ever been part of. First my first request to cancel my current location and move my services to a new location disappears. I call they pretend it never existed YET I have emails... Read more

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  • Dec 14
  • Laptops and Tablets
  • Holly Springs, North Carolina
  • Tablet
  • 12
  • REVIEW RATING 4/5

Verizon sells tablets and data plans for tablets, but Verizon just isn't set up to provide customer service for tablets. I can't manage the account from "settings" on the device like I could when I had AT&T. Instead, i get a notice to call them. I don't want to call them, and when I'm forced to do so their CSR's can't do anything. Their "advice" was to register for online account access. I... Read more

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  • Dec 12
  • Internet
  • Los Angeles, California
  • Fios
  • 35
  • REVIEW RATING 4/5

I went from Time Warner to Verizon as I was getting over billed each month and was fed up. I was promised by Verizon's sales rep my monthly bill would be $120 (give or take a few bucks). I even have that on my contract. The first few months were ok then it jumped to $135, then $148, then $159 and finally $326! I have had to call them many times and its always a long hold (an average of 45... Read more

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  • Dec 12
  • Internet
  • Murrieta, California
  • Internet
  • 22
  • REVIEW RATING 3/5

I have been on hold now for 17 min, with no one answering the phone. Has any one else had their internet not conect for 40 or 60 min, even after you unplug the the damb box and allow it to re set. But when you get totally pissed off and you are on the phone and only.... after you are on the phone, it magically fixes its self. OH and when you get the automated voice that says there is nothing... Read more

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  • Dec 09
  • Internet
  • Vienna, Virginia
  • Internet Service
  • 14
  • REVIEW RATING 3/5

In the middle of a show, verizon cut it off to update something at 6:30 pm. on 12/9/14. Is your network falling apart? You could not have done this at another time say middle of the night. When it was installed home network does not except Netflix. Install was free and that is what it is worth $000. Since I can't contact you by phone hopefully I can get to you thru this complaint system. ... Read more

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  • Dec 08
  • Cellular Phone
  • Matthews, North Carolina
  • Cell Phone
  • 37
  • REVIEW RATING 4/5

Extremely frustrated with Verizon! Have been a customer for five years and have bought multiple phones through Verizon but now I want to buy a new phone for my wife and they are treating me like ***! I will definitely not be continuing my service with them if this is how I am treated in stores as well as from the customer service online. I would rather pay money to get out of my contract and go... Read more

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  • Dec 07
  • Media
  • Havertown, Pennsylvania
  • Iphone 5 Charger
  • 21
  • REVIEW RATING 4/5

Verizon wireless store Havertown Pa only carries one brand of wall charger for iPhone 5. Pure gear. It costs $42 for a single charger. The pure gear charger was dead after 18 days. I brought it the store and they gave me another pure gear charger. The second charger was also dead after 18 days. I brought it to the store where I was told that the store policy is no returns or exchanges 30... Read more

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  • Dec 06
  • Internet
  • West Hempstead, New York
  • Fios Triple Play
  • 29
  • REVIEW RATING 4/5

so i was recommended to switch to verizon during the process of moving by a verizon customer. she told me how much cheaper and better service they had. well she feels like an *** b cz she witness my entire expierence with them. she herself called to try to help and was astonished. it started with the inistial order i order a triple play with a dvr box which i was told was no extra charge and the... Read more

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