| Verizon Reviews | |
 Switchfr... |
Verizon is terrible, how to deal with them
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
OK. I think we can all agree that Verizon offers very poor service, harasses and extorts money from their customers. Well I finally have had enough of their badgering, trying to f...
#319012
May 17, 2012
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16
|
 Children |
Verizon lied, stole, and continued to bill me
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I was told that customer service representatives are allowed to tell you anything they want to, they are even allowed to lie to you . As long as it is not being recorded, there is ...
#318550
May 15, 2012
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20
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 Larv1187 |
Verizon - Customer Service provides no help.
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I combined my wireless charges with my triple play for one invoice per month for a savings of $10 per month. What a joke! After paying the two invoices separately for the last ti...
#317893
May 11, 2012
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24
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 Anonymous |
Verizon .....WHO ELSE?
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
At the moment, it's a toss-up between Sears & Verizon for the WORST company EVER! I want to describe my ordeal with VERIZON, but after repeated phone calls, I'm just too tired to g...
#317262
May 08, 2012
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38
|
 Anonymous |
Don't sign a 2 year renewal with Verizon
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Good EveningAbout 2 months ago I was on the phone with one of your sales reps. I was trying to save a few dollars and asked the sales rep to review my account and make ...
#317064
May 07, 2012
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75
|
 Anonymous |
Why didnt Verizon buy alltel out completely
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I have never been so pissed with a cell phone company in my life I wish verizon would have just bought all the Alltels and put these lazy no good for nothing *** out of b...
#316925
May 07, 2012
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49
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 Masterjinn |
Verizon right hand doesn't know what the left is doing.
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
HOME PHONE/ INTERNET.... On April 18 I informed Verizon we would be moving to a new location on May 14th. Then about 2 days later got a letter telling me that on May 6, Verizon wou...
#316631
May 05, 2012
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48
|
 Anonymous |
Verizon Customer Service SUCKS, what's new
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
On April 18 I informed Verizon we would be moving to a new location on May 14th. Then about 2 days later got a letter telling me that on May 6, Verizon would no longer be offering ...
#316629
May 05, 2012
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39
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 Lefty009 |
Beware Verizon Fios Triple Play Installation
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
On 5/23/11, I had a Verizon FIOS technician install internet, television, and phone service. For those of you not familiar with this installation, if not previously installed from ...
#315473
Apr 29, 2012
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129
|
 EvansS |
Verizon Home Phone Line
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
The home phone unit, which is designed to replace your land line is atrocious! Doesn't work with a fax line - doesn't work with our security system ADT - sound quality is terrible....
#315325
Apr 28, 2012
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53
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 Shazp |
Verizon - a huge rip off
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
The service ordered, basic internet and regional phone at an internet rate of $39.99 was billed at $136 dollars. When attempted to cancel phone service and fix problem after severa...
#315163
Apr 27, 2012
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93
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 Ellentk |
Verizon Landline EasyPay - Not!
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Verizon has no way to update the expiration date on credit cards used to automatically pay monthly bills for land line service without un-enrolling customers from the EasyPay progr...
#315067
Apr 27, 2012
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45
|
 Anonymous |
Verizon ... Worst customer service ever
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Just spent over an hour and a half speaking with three reps in customer service at Verizon. Mr. Cosenza from Verizon Customer Service in Irvine, CA was my last conversation and he...
#314517
Apr 25, 2012
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100
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 Anonymous |
Verizon Billing Ex Customer 2 years later
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
On February 1, 2010 my contgract with Verizon expired because I was only using around 250 minutes and was paying for 400. I went to Consumer Cellular with their $20 plan and now a...
#313262
Apr 19, 2012
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107
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 Anonymous |
Verizon threatens collection agency on dead person
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
My spouse passed away December 16th, 2012. Verizon charged me to terminate his account and charged usuage for a time he was incapable of speaking or moving. Initially I was told ...
#313089
Apr 18, 2012
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134
|
 RhiRay14 |
Verizon - HTC Incredible 2.. what a joke!
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
About 6 months ago i purchased an HTC incredible 2, after switching to verizon when AT&T tried to rip me off. I was very pleased with my phone until just a couple days ago. It has ...
#312759
Apr 17, 2012
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103
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 Zachsgma |
Verizon - Rejected item
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I purchased a phone to replace my grandsons cell phone. I asked the sales clerk if it would apply to his Verizon account. She said it would so I purchased the phone. When I left I ...
#311554
Apr 11, 2012
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107
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 Irvinmas... |
Verizon - Ripped me off w/unearned ETF's 2 1/2 yrs ago
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
We had gone from a triple play to a Quad w/Fios wireless. We had soe probs w/the phone and svc. we went to the v store on w hull st rd and were held up in line. the rep passed THRE...
#310587
Apr 07, 2012
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143
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 Swilson2... |
Verizon Forcing to Purchase Home Phone or TV. Will no longer provide dry loop service
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Received the follow email from Verizon on my home internet service. Apparently as of May 6, 2012 I will no longer be provided with a dry loop internet service to my house unless I ...
#310406
Apr 06, 2012
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194
|
 Anonymous |
Motorola Verizon repair service is a JOKE
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I had upgraded my Verizon Droid phone to a Droid Bionic, 10 days after I had the phone I had a Dr appointment so when I went in the Dr office I left the phone in the car since you ...
#310302
Apr 06, 2012
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147
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 Anonymous |
Verizon repairs
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
My verizon signal is not working. To get a repair scheduled I have to talk to 5 different people, bounced from wrong person to wrong person (internet office, fios office, bi...
#310213
Apr 05, 2012
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118
|
 Roman515 |
Verizon Nashville
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Nashville Verizon store located on Edmunson and Nolansville has a Verizon salesman named Tom Payne who met me at the door. I informed him I wanted to see what options were availabl...
#310051
Apr 04, 2012
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120
|
 Geb |
Verizon is the Devil
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I decided to switch to Verizon in February 2012 for my home phone and internet service when Comcast more than doubled my monthly rate. The first time I called I spoke to a lovely ...
#309884
Apr 04, 2012
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161
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 Bobby1 |
Verizon 's final bill is still incorrect,3 months later!
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I intend to bill them for my time, and I think everyone else having a problem should as well. Every time I calll I get a different answer and no one knows what they are talking abo...
#309441
Apr 02, 2012
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161
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 Lexileelee |
Verizon
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
When we bought these new phones in Aug we were told they were under warrenty for a year and would be replaced if they broke.
Be careful on these phones. I spoke to 3 very ru...
#309426
Apr 02, 2012
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120
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 Anonymous |
Verizon service
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I have had Verizon wireless service for over 15 years and they not improved there service in our area at all. I have had enough with the dropped calls and poor service. I know seve...
#309308
Apr 01, 2012
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115
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 Jamesfig... |
Verizon customer service
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I tried calling verizon landline features to be removed from my account but they literally kept bpuncing me back and forth between departments up to 8 consecutive times. No communi...
#308741
Mar 30, 2012
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151
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 Anonymous |
Fuuckkkk Verizon s service annndd customer service
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
So terrible. im going back to at&t eventhough i paid more. with verizon i had no service half the time and i didnt get any of my important calls like a doctors office or company lo...
#308182
Mar 28, 2012
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142
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 Wde1361 |
Verizon is Maliciously Indifferent
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
Three years ago I had debit card information stolen while I was out of town on a business trip. This information was used to open 15 fraudulent Verizon Internet accounts all to a T...
#308139
Mar 27, 2012
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138
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 Anonymous |
Verizon has both bad service and horrible customer service
5.0
140 West Street New YorkNY10007
800-VERIZON (800-837-4966)
http://www22.verizon.com/content/contactus/contactus.htm
I Have had Verizon telephone for years. Up to 6 months ago it was ok. Over the last 6 months They have gone from bad to worse. My internet service works for minutes at a time, then...
#306299
Mar 20, 2012
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203
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