Verizon Complaints and Reviews

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Main address: 140 West Street 10007 New York NY
800-VERIZON (800-837-4966), ,
  • 1,345+13 mobile complaints
  • $270K claimed losses
  • $202 average
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  • From mobile
  • Verizon
  • 9 hours ago
  • by anonymous
  • #524651

Cloo removed I will drop verizon when contract ends Add comment

  • From mobile
  • Verizon
  • 1 day ago
  • by anonymous
  • #524112

Cloo channel is removed from verizon lineup Unless you want to pay more money for movie and sports channels. *** I do not want. A revolt is needed and everyone needs to complain!!! Add comment

  • From mobile
  • Verizon
  • 1 day ago
  • by anonymous
  • #524099

the FiOS DVRis absolutely the worst disaster I've ever worked with I am getting a tivo to substitute for FiOS.please take my word for it stay away DVR!!!! Add comment

  • From mobile
  • Verizon
  • Aug 19
  • by anonymous
  • #523490

I has nothing but problems with Verizon and their customer service and dropping calls. Then I called TriStar CSM 804-385-0356 paid them 50.00 to handle my complaint and they got me 300.00 off my bill, free early upgrades to S5s on all 5 of my lines. They handled Verizon. Add comment

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  • Aug 18
  • Television/ Radio
  • Manasquan, New Jersey
  • Bad Technical Service
  • 12

8/15/14 verizon said between 11 and2 a technician will show. He leaves a message at 12 that I am second in line. I give up at 4:00 and go out. I get a call at 6:00 saying that he came a little late and I was not the. I ask what time and she says 5:45!yeah just a little late! Now TODAY I get the same message: it is 8:15 you are second on list, see you at 10. It's almost 12, not here yet. What a... Read more

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  • Aug 17
  • Desktop computers
  • South Toms River, New Jersey
  • Service Fee
  • 4

I had a service call scheduled to move my computer from one room to another room on July 30, 2014 between the hours of 8:00 am and 12:00 pm. I chose those hours because I had a business meeting with a potential new client at 3:00 pm. Needless to say even with many phone calls and live chat through the internet to find out when he was coming and explaining my urgency, he did not show up until... Read more

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  • Aug 16
  • Media
  • Double Billing
  • 5

They sent a collection agency on me for $64 dollars after a year, for their mistake. when they saw a gap in payment from a prepaid to post paid plan some dim-whit charged that transition month to the old, closed account months after the switch. I Didn't find out about it until almost a year after the switch. Now i am pissed for the wasted time on the phone with not one person but 4 or their reps.... Read more

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  • Aug 15
  • Cellular Phone
  • Appleton, Wisconsin
  • Bad Phone Service
  • 10

I have had my cell service with Airfire for years and loved my new phone. They are closing and I needed to find new service. Sad thing is Airfire had great customer service and so I was spoiled. I am retired, so my son offered to add me to his service with Verizon. My son told me the phone service was good but he just hated to have to deal with the stores or their customer service. I found... Read more

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  • Aug 14
  • Home Phone
  • Abusive Activity
  • 9

Receiving spoofed caller ID telemarketer calls on my VERIZON home phone. Complained to Verizon executive relations team at 800-483-7988 who claim they can't fix the problem. If VERIZON can't fix or control the illegal and abusive activity occurring on their own telecommunications system, they should not be allowed to operate a phone system in the USA. It's like they are driving a car that they do... Read more

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  • Aug 12
  • Internet
  • Account Freeze
  • 24

After 15 years of better than average service, I decided to try an VOIP company. Now Verizon is showing their true colors! I gave the VOIP company permission to request Verizon to Port my phone number to them. I got an email from the VOIP company, stating that Verizon has a FREEZE on my account. Paid bills on time for 15 years straight, no explanation on why this would be. The Verizon rep first... Read more

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