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Verizon was founded in 1983 as Bell Atlantic Corporation. It got seven Bell Operating Companies from AT&T company after its breakup. Nowadays the company is headquartered in New York, New York. Verizon Communications, Inc. was created in 2000 after the acquisition of GTE be Bell Atlantic, which was one of the largest mergers in the US history. The name of the company is a portmanteau word formed from veritas and horizon. The company specializes in communications services providing Broadband Internet services, Television services, wireless telecommunication services and Local wireline. Company's net income is $6,119 billion.

Verizon Communications employs over 239,000 people. The tag line of the company is: "We never stop working for you".
Please try to contact Verizon Customer Service directly prior to posting any complaints on this site.

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Switchfr...
Verizon is terrible, how to deal with them
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

OK. I think we can all agree that Verizon offers very poor service, harasses and extorts money from their customers. Well I finally have had enough of their badgering, trying to f...

#319012
May 17, 2012
16

Children
Verizon lied, stole, and continued to bill me
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I was told that customer service representatives are allowed to tell you anything they want to, they are even allowed to lie to you . As long as it is not being recorded, there is ...

#318550
May 15, 2012
20

Larv1187
Verizon - Customer Service provides no help.
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I combined my wireless charges with my triple play for one invoice per month for a savings of $10 per month. What a joke! After paying the two invoices separately for the last ti...

#317893
May 11, 2012
24

Anonymous
Verizon .....WHO ELSE?
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

At the moment, it's a toss-up between Sears & Verizon for the WORST company EVER! I want to describe my ordeal with VERIZON, but after repeated phone calls, I'm just too tired to g...

#317262
May 08, 2012
38

Anonymous
Don't sign a 2 year renewal with Verizon
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Good EveningAbout 2 months ago I was on the phone with one of your sales reps. I was trying to save a few dollars and asked the sales rep to review my account and make ...

#317064
May 07, 2012
75

Anonymous
Why didnt Verizon buy alltel out completely
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I have never been so pissed with a cell phone company in my life I wish verizon would have just bought all the Alltels and put these lazy no good for nothing *** out of b...

#316925
May 07, 2012
49

Masterjinn
Verizon right hand doesn't know what the left is doing.
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

HOME PHONE/ INTERNET.... On April 18 I informed Verizon we would be moving to a new location on May 14th. Then about 2 days later got a letter telling me that on May 6, Verizon wou...

#316631
May 05, 2012
48

Anonymous
Verizon Customer Service SUCKS, what's new
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

On April 18 I informed Verizon we would be moving to a new location on May 14th. Then about 2 days later got a letter telling me that on May 6, Verizon would no longer be offering ...

#316629
May 05, 2012
39

Lefty009
Beware Verizon Fios Triple Play Installation
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

On 5/23/11, I had a Verizon FIOS technician install internet, television, and phone service. For those of you not familiar with this installation, if not previously installed from ...

#315473
Apr 29, 2012
129

EvansS
Verizon Home Phone Line
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

The home phone unit, which is designed to replace your land line is atrocious! Doesn't work with a fax line - doesn't work with our security system ADT - sound quality is terrible....

#315325
Apr 28, 2012
53

Shazp
Verizon - a huge rip off
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

The service ordered, basic internet and regional phone at an internet rate of $39.99 was billed at $136 dollars. When attempted to cancel phone service and fix problem after severa...

#315163
Apr 27, 2012
93

Ellentk
Verizon Landline EasyPay - Not!
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Verizon has no way to update the expiration date on credit cards used to automatically pay monthly bills for land line service without un-enrolling customers from the EasyPay progr...

#315067
Apr 27, 2012
45

Anonymous
Verizon ... Worst customer service ever
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Just spent over an hour and a half speaking with three reps in customer service at Verizon. Mr. Cosenza from Verizon Customer Service in Irvine, CA was my last conversation and he...

#314517
Apr 25, 2012
100

Anonymous
Verizon Billing Ex Customer 2 years later
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

On February 1, 2010 my contgract with Verizon expired because I was only using around 250 minutes and was paying for 400. I went to Consumer Cellular with their $20 plan and now a...

#313262
Apr 19, 2012
107

Anonymous
Verizon threatens collection agency on dead person
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

My spouse passed away December 16th, 2012. Verizon charged me to terminate his account and charged usuage for a time he was incapable of speaking or moving. Initially I was told ...

#313089
Apr 18, 2012
134

RhiRay14
Verizon - HTC Incredible 2.. what a joke!
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

About 6 months ago i purchased an HTC incredible 2, after switching to verizon when AT&T tried to rip me off. I was very pleased with my phone until just a couple days ago. It has ...

#312759
Apr 17, 2012
103

Zachsgma
Verizon - Rejected item
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I purchased a phone to replace my grandsons cell phone. I asked the sales clerk if it would apply to his Verizon account. She said it would so I purchased the phone. When I left I ...

#311554
Apr 11, 2012
107

Irvinmas...
Verizon - Ripped me off w/unearned ETF's 2 1/2 yrs ago
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

We had gone from a triple play to a Quad w/Fios wireless. We had soe probs w/the phone and svc. we went to the v store on w hull st rd and were held up in line. the rep passed THRE...

#310587
Apr 07, 2012
143

Swilson2...
Verizon Forcing to Purchase Home Phone or TV. Will no longer provide dry loop service
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Received the follow email from Verizon on my home internet service. Apparently as of May 6, 2012 I will no longer be provided with a dry loop internet service to my house unless I ...

#310406
Apr 06, 2012
194

Anonymous
Motorola Verizon repair service is a JOKE
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I had upgraded my Verizon Droid phone to a Droid Bionic, 10 days after I had the phone I had a Dr appointment so when I went in the Dr office I left the phone in the car since you ...

#310302
Apr 06, 2012
147

Anonymous
Verizon repairs
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

My verizon signal is not working. To get a repair scheduled I have to talk to 5 different people, bounced from wrong person to wrong person (internet office, fios office, bi...

#310213
Apr 05, 2012
118

Roman515
Verizon Nashville
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Nashville Verizon store located on Edmunson and Nolansville has a Verizon salesman named Tom Payne who met me at the door. I informed him I wanted to see what options were availabl...

#310051
Apr 04, 2012
120

Geb
Verizon is the Devil
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I decided to switch to Verizon in February 2012 for my home phone and internet service when Comcast more than doubled my monthly rate. The first time I called I spoke to a lovely ...

#309884
Apr 04, 2012
161

Bobby1
Verizon 's final bill is still incorrect,3 months later!
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I intend to bill them for my time, and I think everyone else having a problem should as well. Every time I calll I get a different answer and no one knows what they are talking abo...

#309441
Apr 02, 2012
161

Lexileelee
Verizon
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

When we bought these new phones in Aug we were told they were under warrenty for a year and would be replaced if they broke. Be careful on these phones. I spoke to 3 very ru...

#309426
Apr 02, 2012
120

Anonymous
Verizon service
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I have had Verizon wireless service for over 15 years and they not improved there service in our area at all. I have had enough with the dropped calls and poor service. I know seve...

#309308
Apr 01, 2012
115

Jamesfig...
Verizon customer service
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I tried calling verizon landline features to be removed from my account but they literally kept bpuncing me back and forth between departments up to 8 consecutive times. No communi...

#308741
Mar 30, 2012
151

Anonymous
Fuuckkkk Verizon s service annndd customer service
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

So terrible. im going back to at&t eventhough i paid more. with verizon i had no service half the time and i didnt get any of my important calls like a doctors office or company lo...

#308182
Mar 28, 2012
142

Wde1361
Verizon is Maliciously Indifferent
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

Three years ago I had debit card information stolen while I was out of town on a business trip. This information was used to open 15 fraudulent Verizon Internet accounts all to a T...

#308139
Mar 27, 2012
138

Anonymous
Verizon has both bad service and horrible customer service
5.0 140 West Street New YorkNY10007 800-VERIZON (800-837-4966) http://www22.verizon.com/content/contactus/contactus.htm

I Have had Verizon telephone for years. Up to 6 months ago it was ok. Over the last 6 months They have gone from bad to worse. My internet service works for minutes at a time, then...

#306299
Mar 20, 2012
203
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